First, I told them at least 3 times to change my name. I am Martin Picard. Also, the return window for refu ds is way yoo short. I could not return the item purchased because I was offering the watch...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback, Martin. We're sorry to hear that you find our return policy too short. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Reseñas de productos
Fecha de compra: 07/11/2023
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Christine Brundage
2 years ago
Lo que Christine Brundage dijo sobre Nordgreen:
Return policy terrible. Had to pay for return shipping to Europe because the watch wasn't satisfactory.
Customer Service Team
Nordgreen
2 years ago
Thank you for your feedback. We're sorry to hear that you find our return policy terrible. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We can confirm that you have submitted your return request past the deadline.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
