The service given is reasonable however the prices used in sales are grossly inflated, better deals are available with many other agents , even their own cruise megastore.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Cruise line prices are always fluctuating due to demand, in turn this means our 241 program needs to be dynamic, with new cruises being added daily. The program offers genuine savings off the total retail price for two and are applicable on selected cruise itineraries. The pricing model is transparent. The first passenger pays the full brochure rate plus port charges and government taxes. The 2nd passenger pays just the port charges and government taxes We understand you have now booked a cruise & we look forward to ensuring you have a fantastic experience.
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Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
I will gladly answer your feedback once we have been on our cruise
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Trusted Customer
Queensland
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
the consultanys we dealt with were most helpful and very imformative on the trips we wanted to do.
I was very impressed with the consultant and all the help we were given in planning our trip. I would buy from them again.
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Trusted Customer
Hobart
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Quality customer service from My241 Rewards
Friendly, professional and efficient.
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Trusted Customer
Gold Coast, Queensland
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Unfulfilled promises on accommodation.
Initial purchase to buy tickets for a river cruise was good, but the 241 hotel/accommodation has not lived up to the advertising. When I tried to book something for London I was told "there was...
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Suzy Raymer
My241 Rewards
10 years ago
Hi RobinThankyou for your feedback.I am sorry you weren’t able to secure a 241 hotel deal in London.Our 241 deals are always subject to availability and dependent on our current deals. However as a member you are always entitled to member rates on 100’s of hotels where 241 is not available.If you would like to provide your phone number I would be happy to give you call at a time that suits?
Travel Team
My241 Rewards
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Cliente de confianza
10 years ago
Always happy with the service
Always friendly and helpful. Very well organised which makes everything easier for us.
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Trusted Customer
Sydney
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Excellent service
Very helpful, made easy
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Trusted Customer
Act
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
You have a well organised team
It is helpful to talk to some one in person
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Trusted Customer
gracemere
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
defintely would deal with again
great to deal with great savings on cruise
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Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Easy to use service
Easy to use service; good prices for rooms on offer - would be great if there were package add ons as well such as on board credit options etc
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
