DisDisappointed that friends that we have booked with only bad $350 more than our so-called "241 reward"
The booking process was helpful and attentive, the representative did her best to accommodate my request.
0
Compartir
TC
Trusted Customer
North West Sydney
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Swift and friendly service.
Amanda at My241 has been very helpful. She took care of my booking very well and swiftly. Based on this one booking I will do business with the company again. However, I wasn't able to use the...
Leer más
0
Compartir
TC
Trusted Customer
Castle Hill
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
I don't think I saved much $ at the end of the day after all. The lady I dealt with over the phone was nice and helpful though
0
Compartir
Cliente de confianza
10 years ago
So far very happy with the service.
I was very happy to be sent emails of 241 sailings, and when interested in one, I was helped to book. If everything goes well with the booking I will recommend the company and possibly buy from them...
Leer más
0
Compartir
TC
Trusted Customer
Sydney
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Very happy with people over the phone, I'm not good on computer.
Found the start hard getting to know the sites to go over with 3 passwords a little hard, but over the phone was very easy, zoey from 241 was terrific.
0
Compartir
Cliente de confianza
10 years ago
Pleasant but pushee sales people
Hard sell but got the job done in reasonable time.
Never get to talk to same person on follow-up.
Not much product knowledge other than what they can eventually find on screen.
Typical of RCI service.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are sorry to hear that you did not manage to speak to the same consultant twice. Normally you have a dedicated cruise consultant, however if that consultant was on annual leave or off sick this could have impacted that experience. We were glad you were dealt with in a reasonable amount of time.Regarding product knowledge we have brought this to the attention of our training officer to ensure all of our staff are adequately trained. We notice you have now booked with us and hopefully we can restore your confidence by making it a memorable trip and answering any further questions you may have.
0
Compartir
TC
Trusted Customer
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
simple to work with
thanks
River tour
0
Compartir
Cliente de confianza
10 years ago
very good
were very helpful and friendly
0
Compartir
Cliente de confianza
10 years ago
Too early to say.
Service was as expected. Havent done the cruise yet so cant comment on whether its good value or not.
0
Compartir
TC
Trusted Customer
Central victoria
10 years ago
Lo que Trusted Customer dijo sobre My241 Rewards:
Exelent understanding professional
Anything we have asked has been done we could not have asked for sny more
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
