Hi, We are sorry to hear that you have had a bad experience, we are most certainly NOT a dummy site, your order was received and processed on the 9th of December. We will check with the courier who signed for the package and gets back to you. The email sent to you confirming shipment and tracking information bounced back, we have also tried to call you but we too are getting the answering machine. We pride ourselves on our customer service. Please get in touch using 0044 (0) 3333 442260 and someone will resolve your issue. If you request a refund a refund will be issued.
