I love my new rug. Great quality exactly what I wanted. I purchased it online from Ireland so a bit abrehensive but no need. Their customer service is 5 star also
Reseñas de productos
Fecha de compra: 18/06/2018
0
Compartir
TC
Trusted Customer
Bishop Auckland
7 years ago
Lo que Trusted Customer dijo sobre Modern Rugs Ltd:
Professional friendly service. I love the rug, which feels really luxurious. However I was sent the wrong colour the first time and had to wait for the correct rug to be delivered. The staff dealt...
Lovely rug, but delivery was a shambles. Not kept informed and only realised an attempt to deliver had been made when I rang to ask where my rug was. No card left and it turned out the driver...
Leer más
Modern Rugs Ltd
Modern Rugs Ltd
7 years ago
Thank you for leaving your review. We are pleased to hear that you are happy with your rug purchase and feel that our staff are helpful. We do however apologise sincerely on behalf of our couriers for the service received from them. This has been raised as an issue with our courier account manager to help prevent this from happening again and allow a better experience on your next purchase should you shop with us again.
Ordering and delivery was perfect . Unfortunately one of the rugs was incorrect . Took numerous pics and had a few phone calls . Allison said she would collect the wrong one . I was not prepared to...
Leer más
Fecha de compra: 15/06/2018
0
Compartir
TC
Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Modern Rugs Ltd:
You sent the wrong rug and insisted I send a photo to prove that was the case - ludicrous procedure.
Took a week to get the correct rug - not great service
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
