I never got a confirmation # and order placed on 10/11 and it is still not delivered on 10/19.
Dominique Morton
MANCUB
3 years ago
Hi Peter,
Thanks for your feedback and sorry to hear that your parcel did not arrive as quickly as expected.
I have review the tracking and can see that Fedex delivered the parcel on 10/19, however this is a few days later than our 2-3 working day promise. I have arranged for your delivery charge to be refunded as compensation for this delay, and please once again accept our apologies. You should see the funds arrive back in your account in the next few days.
I hope you were otherwise pleased with the products, and that will shop with us again in the future.
Best wishes,
Dominique
MANCUB
Reseñas de productos
Dominique Morton
MANCUB
3 years ago
Hi Peter,
Thanks for your feedback and sorry to hear that your parcel did not arrive as quickly as expected.
I have review the tracking and can see that Fedex delivered the parcel on 10/19, however this is a few days later than our 2-3 working day promise. I have arranged for your delivery charge to be refunded as compensation for this delay, and please once again accept our apologies. You should see the funds arrive back in your account in the next few days.
I hope you were otherwise pleased with the products, and that will shop with us again in the future.
Best wishes,
Dominique
MANCUB
AMAZING SERVICE. Unfortunately, our 2yo son is 33lb/15kg and the 2 year old shacket has to be exchanged for a 3 year old but otherwise SUPER impressed with quality and service! Will be back for more!...
I wanted to give a gift to my son-in-law and my new grandson. I Google searched “father & son matching clothing” and a couple of well-known high street stores popped up first. Incredibly difficult to...
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Fecha de compra: 18/09/2022
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Verificada por Feefo
3 years ago
I didn’t receive it yet!!!!!!
Dominique Morton
MANCUB
3 years ago
Hi,
Thanks for bringing this to our attention.
It does look as though your order was successfully delivered on 20/09. This was a few days later than we would have hoped due to the local tax / duty that needed to be paid before customs could release your parcel.
I'm pleased this has now been resolved, and I hope you're happy with the t-shirts and enjoy matching in MANCUB. If we can be of any further assistance please do not hesitate to get in touch by emailing dom@man-cub.com
Thanks,
Dominique
MANCUB
Reseñas de productos
Dominique Morton
MANCUB
3 years ago
Hi,
Thanks for bringing this to our attention.
It does look as though your order was successfully delivered on 20/09. This was a few days later than we would have hoped due to the local tax / duty that needed to be paid before customs could release your parcel.
I'm pleased this has now been resolved, and I hope you're happy with the t-shirts and enjoy matching in MANCUB. If we can be of any further assistance please do not hesitate to get in touch by emailing dom@man-cub.com
Hi Amanda,
We are really sorry about the delay with your delivery. After looking into this, it appears the order should now be with you.
We hope you are happy with the product and appreciate your patience whilst we chased the courier.
If you have any further queries please do not hesitate to get in touch at dom@man-cub.com.
Thanks,
Dominique
MANCUB
AB
amanda Babington
4 years ago
Brilliant service.
Reseñas de productos
Dominique Morton
MANCUB
4 years ago
Hi Amanda,
We are really sorry about the delay with your delivery. After looking into this, it appears the order should now be with you.
We hope you are happy with the product and appreciate your patience whilst we chased the courier.
If you have any further queries please do not hesitate to get in touch at dom@man-cub.com.
Thanks,
Dominique
MANCUB
The clothes were georgeous quality. We love them. They came fast and well packaged. I was very impressed with the prompt, friendly and professional service. Dom and the team do a great job! Well done!
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
