Efficient delivery
Sometimes the on line platform goes a bit loopy and eg all lengths for the jean’s disappear when trying to order
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CT
Cheryl Todd
Verificada por Feefo
3 months ago
Lo que Cheryl Todd dijo sobre Long Tall Sally:
Very efficient, easy to return .Process is very easy to follow.
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Cliente de confianza
Verificada por Feefo
3 months ago
Order came quickly.
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PT
Panayiota Tsangari
Verificada por Feefo
3 months ago
Lo que Panayiota Tsangari dijo sobre Long Tall Sally:
Good service
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Cliente de confianza
Verificada por Feefo
3 months ago
It was good
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Cliente de confianza
Verificada por Feefo
3 months ago
Great products, expensive shipping
LOVE their products but shipping and returning is incredibly expensive.
Also don't understand why the return label (paid for online) always takes forever. I wait for days and have to write to ask...
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Izzy
Long Tall Sally
3 months ago
Thank you for your feedback and for your continued support of our products — we’re so pleased to hear you love them. We do, however, understand your frustration regarding the shipping and return costs, as well as the delay in receiving return labels after payment. We appreciate you highlighting this experience, and your comments will be shared internally as we work to improve the speed and efficiency of our returns process.
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Cliente de confianza
Verificada por Feefo
3 months ago
Sizes run pretty large. Not free returns.
Not impressed that I had to pay postage both ways.
I was pleased to be able to collect and return via an InPost locker, this was convenient.
Izzy
Long Tall Sally
3 months ago
Thank you for your feedback. We’re sorry to hear the sizing wasn’t quite right and that the return costs were disappointing. We understand how frustrating it can be to pay postage both ways. We do appreciate your comments and are pleased to hear the InPost locker option made the collection and return process more convenient for you.
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SR
Sheilah Renshaw
Verificada por Feefo
3 months ago
Lo que Sheilah Renshaw dijo sobre Long Tall Sally:
Really good,the only complaint I have is your returns,not easy and straightforward
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DA
Dar
Verificada por Feefo
USA
3 months ago
Lo que Dar dijo sobre Long Tall Sally:
Beautiful clothes!
The only place I can shop where all the clothes fit me perfectly, very good material, would buy even more if I could afford some of the prices of the clothes, but it could get too expensive at times...
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Cliente de confianza
Verificada por Feefo
3 months ago
Poor wrong item sent unable to get response by email
Very poor
Izzy
Long Tall Sally
3 months ago
We’re very sorry to hear you received the wrong item and have had difficulty getting a response. We understand how frustrating this must be and apologise for the poor experience you’ve had. Your feedback is appreciated and will be taken on board as we work to improve our service.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.