Service
The service was great, had a problem with Evri collecting my return and they helped me sort it. No problems.
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Cliente de confianza
Verificada por Feefo
3 months ago
All good
Very good
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Cliente de confianza
Verificada por Feefo
3 months ago
Incorrect size item received, no reply to livechat or email correspondence
I have reached out to LTS both via livechat and email and am yet to receive a response.
As the item has been shipped to Australia, for me to return these via post within 14 days to receive a refund...
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Izzy
Long Tall Sally
3 months ago
We’re very sorry to hear you received the incorrect size item and have not yet received a response to your live chat or email messages. We understand how frustrating this is, particularly with an international order where return timeframes and postage costs can make the situation even more difficult. We also appreciate your concerns about being expected to cover return costs for an error that was not yours.
Your feedback regarding both the communication delays and the handling of this issue has been noted and will be shared with the relevant teams as we continue working to improve our customer service and order accuracy.
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SM
Sarah Meagher
Verificada por Feefo
GBR
3 months ago
Lo que Sarah Meagher dijo sobre Long Tall Sally:
Forgotten their USP. Standard length tops. Frumpy design
Great service from ordering thank you. Fast despatch and received quickly
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Cliente de confianza
Verificada por Feefo
3 months ago
True to size for tall ladies.
Correct true to size fit every time.
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Cliente de confianza
Verificada por Feefo
3 months ago
Nice dress
I told you in the first section!
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FP
France Perreault
Verificada por Feefo
CAN
3 months ago
Lo que France Perreault dijo sobre Long Tall Sally:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.