Appalling service, totally inflexible and despite being told I'd receive an email confirming a 3rd collection, I've received nothing. Why offer a collection service which isn't fit for purpose and...
Leer más
Katie
Long Tall Sally
20 days ago
We’re very sorry for the poor experience you’ve had with our collection service. We understand your frustration at not receiving the promised confirmation and feeling that the blame was placed on you. We apologise for the inconvenience and appreciate you bringing this to our attention. Your feedback will be shared with the relevant team.
0
Compartir
PC
Patricia CrowChild
Verificada por Feefo
21 days ago
Lo que Patricia CrowChild dijo sobre Long Tall Sally:
Black Military Jacket
The service was excellent received the order in just one week.
0
Compartir
Cliente de confianza
Verificada por Feefo
21 days ago
Good and getting better
Seems to be better these days. Postage is good. Quality is getting better.
0
Compartir
Cliente de confianza
Verificada por Feefo
21 days ago
Everything is great
0
Compartir
BR
Bren Rogers
Verificada por Feefo
USA
21 days ago
Lo que Bren Rogers dijo sobre Long Tall Sally:
Ripoff
The website forced me into pounds and I was sent uk sizes. No customer support and this happened once before. I’ve wasted a lot of money.
Katie
Long Tall Sally
21 days ago
We’re very sorry to hear about your experience. We understand how frustrating it must be to receive UK sizes when you were expecting a different sizing system, particularly as this has happened to you before. We also apologise that you were unable to get the customer support you needed. We’re sorry for the money and inconvenience this has caused and appreciate you sharing your feedback.
0
Compartir
BA
Brande Arno
Verificada por Feefo
USA
21 days ago
Lo que Brande Arno dijo sobre Long Tall Sally:
Love the Color & Fit
Received my order within a week.
0
Compartir
HC
Helen Carter
Verificada por Feefo
GBR
21 days ago
Lo que Helen Carter dijo sobre Long Tall Sally:
Totally disappointed with these boots
Ok service
Katie
Long Tall Sally
21 days ago
Thank you for your feedback. We’re sorry to hear that you were disappointed with the boots, although we’re pleased the service was okay. We appreciate you sharing your experience and will pass your feedback on to the relevant team.
0
Compartir
Cliente de confianza
Verificada por Feefo
22 days ago
Not true to size. Far too big.
Can't fault service. But object to paying for returning items as they were not true to size. I would have kept them if they had fitted.
Katie
Long Tall Sally
21 days ago
Thank you for your positive feedback about our service. We’re sorry, however, that the items weren’t true to size and that you had to pay to return them. We understand how frustrating this is when you would have kept them if they had fitted, and we appreciate your feedback.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.