Great clothes that fit in all the right places for a tall gal
No response back from email about the incorrect color boots being sent. I love the boots, but afraid to order again and try to get the brown out of fear I’ll receive another pair of black.
Katie
Long Tall Sally
10 days ago
We’re glad you love the boots, but we’re sorry you received the wrong colour and haven’t had a response to your email. We understand your hesitation to order again and apologise for the disappointment.
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Cliente de confianza
Verificada por Feefo
11 days ago
Elastic in waist
Excellent
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Cliente de confianza
Verificada por Feefo
11 days ago
return services
ordered the same size I have ordered before, and them came really big.
Took a few tries to get the mailing label to return them. Why it did not work the first time, I will never know.
Still have not...
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MW
Mary White
Verificada por Feefo
USA
11 days ago
Lo que Mary White dijo sobre Long Tall Sally:
Where is customer service?
No response when asking to exchange them for the correct size. Maybe when ordering it's not is US sizes. I really want the boots but they came two sizes too big. I ordered size 8 but received...
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Katie
Long Tall Sally
10 days ago
We’re sorry you received the wrong size and haven’t had a response to your exchange request. We understand how disappointing this is, especially as you love the boots. Please contact our customer service team with your order details so they can look into this for you.
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CB
Carole Blackrock
Verificada por Feefo
GBR
11 days ago
Lo que Carole Blackrock dijo sobre Long Tall Sally:
Slow refund and charge for delivery and return
Delivery was OK, return was easy. Refund not received yet. Delivery marked on 3/10 at LTS
Katie
Long Tall Sally
10 days ago
Thank you for your feedback. We’re glad the delivery and return process went smoothly, but we’re sorry your refund hasn’t arrived yet. Please contact our customer service team with your order details so they can look into this for you.
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Cliente de confianza
Verificada por Feefo
11 days ago
Online order was easy, no issues, kept informed and the purchase is lovely.
No issues with the service, ordering was easy to navigate online. I was kept well informed along the way and delivery was great.
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HS
Hayley Sanderson
Verificada por Feefo
11 days ago
Lo que Hayley Sanderson dijo sobre Long Tall Sally:
Looked exactly like the picture
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DT
Deborah Taylor
Verificada por Feefo
11 days ago
Lo que Deborah Taylor dijo sobre Long Tall Sally:
Regular LTS Customer
Excellent as always.
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AP
Audrey Palnoch
Verificada por Feefo
GBR
11 days ago
Lo que Audrey Palnoch dijo sobre Long Tall Sally:
Waterproof but lightweight
Very prompt delivery and returns are easy to complete
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Cliente de confianza
Verificada por Feefo
11 days ago
Great, smart trousers, in the colour tones of the season.
I ordered and had free delivery to my local Yours' store. As always, the staff were friendly and helpful. The parcel took about five days to arrive - I am based in Northern Ireland.
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.