Excellent service, I ordered my top on Tuesday and it was delivered Friday,just perfect!
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Cliente de confianza
Verificada por Feefo
5 months ago
Very Satisfactory.
Service is very good. Parcels come quite quickly. If ever have to phone staff are very polite & helpful, kind & friendly. It’s nice to still have a company where you can speak to a human.
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SC
Sue Catton
Verificada por Feefo
GBR
5 months ago
Lo que Sue Catton dijo sobre Long Tall Sally:
Sad I had to pay £1.99 to return a faulty garment
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Cliente de confianza
Verificada por Feefo
5 months ago
Very happy!
Perfect!
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SM
Sherrie Matthews
Verificada por Feefo
USA
5 months ago
Lo que Sherrie Matthews dijo sobre Long Tall Sally:
Casual slacks
Good service except the additional fee of $12
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Cliente de confianza
Verificada por Feefo
5 months ago
I like LTS.
I haven’t had to contact customer service for anything, that’s good. On the downside, I’ve got to be very careful about the items I order from LTS because I will not return them due to the cost of...
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Izzy
Long Tall Sally
5 months ago
Thank you for your feedback! We’re glad to hear you’ve had a smooth experience with our service.
We completely understand your concern about return shipping costs and appreciate your suggestion for a prepaid return option. Your input is very valuable and will be considered as we look for ways to improve our service and make returns easier for our customers.
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Cliente de confianza
Verificada por Feefo
5 months ago
The service is good but the quality and fit is still very variable.
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Cliente de confianza
Verificada por Feefo
5 months ago
Delivery was ok although it took several days to arrive after the tracking said it was with the courier.
Michelle
Long Tall Sally
5 months ago
Thank you for your feedback! I’m glad to hear that your order arrived safely, though I sincerely apologise for the confusing delay after it reached the courier.
We know how frustrating it is to see a "with courier" status and then wait several more days for the actual delivery. While we aim for a seamless handoff, it sounds like there was a bottleneck at the local depot.
I am sharing your comments with our delivery partners to ensure they are more accurate with their status updates and to help reduce these "last mile" delays in the future.
We appreciate your patience and hope you are happy with your items!
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KC
Kate Cook
Verificada por Feefo
GBR
5 months ago
Lo que Kate Cook dijo sobre Long Tall Sally:
LTS Overall
I always receive my orders on time and right garments are sent out. Returned items are dealt with quickly
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Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.