Cotton items seem good quality jumpers however are awful quality.
The fact that I have to pay for a coat to be returned even though im sending it back due to poor quality is not fair. I have never been charged by other online clothes shops when returning this has...
Leer más
Izzy
Long Tall Sally
5 months ago
We’re very sorry to hear about your disappointment with the quality of the jumpers and coat. We understand how frustrating it must be to pay for a return when the item was unsatisfactory — this is certainly not the experience we want for our customers.
Your comments about return fees and product quality are important, and we’ll share them with our team to help improve both our products and return policies. We completely understand how this has impacted your decision to shop with us again and sincerely apologise for the inconvenience caused.
0
Compartir
LO
Linda Owens
Verificada por Feefo
GBR
5 months ago
Lo que Linda Owens dijo sobre Long Tall Sally:
Excellent jeans
All ways fast on delivery and clothes value for money
0
Compartir
Cliente de confianza
Verificada por Feefo
5 months ago
Great service and amazing outfit and fabric
0
Compartir
Cliente de confianza
Verificada por Feefo
5 months ago
Another letdown
It will depend what customer service has to say
Izzy
Long Tall Sally
5 months ago
We’re sorry to hear that your experience has been disappointing so far. We understand that customer service can make a big difference, and we hope they are able to resolve your issue quickly and satisfactorily.
We appreciate you giving us the opportunity to address your concerns and improve your experience.
0
Compartir
Cliente de confianza
Verificada por Feefo
5 months ago
Perfect blazer
Perfect fast and efficient service
Very reliable.
0
Compartir
Cliente de confianza
Verificada por Feefo
5 months ago
Great shopping and variety for us tall girls
From ordering to delivery went well
The quality has improved greatly
0
Compartir
AH
Ann H
Verificada por Feefo
GBR
5 months ago
Lo que Ann H dijo sobre Long Tall Sally:
Quality not as good as LTS used to be
Easy to order good delivery
0
Compartir
Cliente de confianza
Verificada por Feefo
5 months ago
fabrics chosen for LTS clothing has deteriorated and makes look cheap
service was fine, but I don't trust the returns process, so I am keeping them, although I don't really want them.
Izzy
Long Tall Sally
5 months ago
We’re sorry to hear that you’re disappointed with the quality of the fabrics in the LTS clothing and that they didn’t meet your expectations. We understand how important both quality and trust in the returns process are when shopping online.
We’re glad that the service itself was fine, but we appreciate your concerns about returns and will share your feedback with the team to help improve both product quality and the returns experience.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.