¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Let's Insure | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Reseñas de productos

Fecha de compra: 13/11/2017

0

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Let's Insure:

Thanks for being with you's

It's was good and fun

Reseñas de productos

Fecha de compra: 06/03/2017

0

TC

Trusted Customer

7 years ago

Lo que Trusted Customer dijo sobre Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Reseñas de productos

Fecha de compra: 20/10/2016

0

Cliente de confianza

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Reseñas de productos

Fecha de compra: 31/05/2017

2

Cliente de confianza

8 years ago

happy with service

Reseñas de productos

Fecha de compra: 11/10/2016

0

Cliente de confianza

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

Reseñas de productos

Fecha de compra: 06/10/2016

0

Cliente de confianza

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Reseñas de productos

Fecha de compra: 20/10/2016

0

Cliente de confianza

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

Fecha de compra: 14/10/2016

0

TC

Trusted Customer

8 years ago

Lo que Trusted Customer dijo sobre Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Fecha de compra: 18/10/2016

0

Cliente de confianza

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Fecha de compra: 21/10/2016

0

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¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?