Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Fecha de compra: 08/05/2026
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Cliente de confianza
Verificada por Feefo
4 months ago
Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
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James
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Fecha de compra: 02/05/2026
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MB
Mr Douglas Black
Verificada por Feefo
GBR
4 months ago
Lo que Mr Douglas Black dijo sobre Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
4 months ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Fecha de compra: 09/02/2026
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Cliente de confianza
Verificada por Feefo
4 months ago
Kerry
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Fecha de compra: 06/05/2026
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Cliente de confianza
Verificada por Feefo
4 months ago
Very personal and professional service by Katie.
Fecha de compra: 06/05/2026
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Cliente de confianza
Verificada por Feefo
4 months ago
No notes, Michelle is an exceptional colleague that goes above and beyond every time we see her.
Lucy
Kuoni
4 months ago
Dear Client
Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you.
Best wishes
Lucy Hughes
Store Manager
Fecha de compra: 30/04/2026
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Cliente de confianza
Verificada por Feefo
4 months ago
Melissa
Kuoni
4 months ago
Thank you for sending through your 5 star review and booking another amazing holiday with us.
We will look forward to seeing you soon.
Kind regards
Melissa
Fecha de compra: 30/04/2026
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MS
Mrs Jennifer Schaapveld
Verificada por Feefo
4 months ago
Fecha de compra: 25/04/2026
0
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MC
Mrs Carey Cunningham
Verificada por Feefo
GBR
4 months ago
Fecha de compra: 02/05/2026
0
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MF
Mr John Fearnley
Verificada por Feefo
GBR
5 months ago
Lo que Mr John Fearnley dijo sobre Kuoni:
Very professional and a great travel consultant
Samantha
Kuoni
4 months ago
Good Evening John,
Thank you so much for your kind 5-star review.
We’re delighted to hear that you found our service both professional and supportive and that you had a great experience working with your Personal Travel Expert Jenny.
We look forward to assisting you further as you prepare for your upcoming trip and to helping you plan many more memorable holidays in the future.
Best wishes,
Sam - Store Manager
Kuoni Harrogate
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Estas insignias verifican que las declaraciones medioambientales de Kuonison claras y precisas, por lo que puede estar seguro de que está comprando de forma sostenible. Desarrollado en colaboración con Ethy.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
