Excellent service, was promptly called after items paid for were found to be out of stock. I was informed they would be 4 to 6 weeks and offered a refund, I declined and said I'd wait. They arrived...
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Reseñas de productos
Fecha de compra: 29/06/2020
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David Vickers
Verificada por Feefo
6 years ago
Lo que David Vickers dijo sobre Keen's Tackle and Guns:
Lots of excuses. Did not phone back
Still waiting for item 2 weeks later!!!
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Reseñas de productos
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Fecha de compra: 17/07/2020
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Damien Foote
Verificada por Feefo
6 years ago
Lo que Damien Foote dijo sobre Keen's Tackle and Guns:
Brilliant company. Quick response to inform me of available stock of braid and sent out my new rod the following day - allowing me to put a bend in the rod at the weekend.
Great service at a great...
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Reseñas de productos
Fecha de compra: 20/07/2020
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Daniel Thorpe
Verificada por Feefo
pontypridd
6 years ago
Lo que Daniel Thorpe dijo sobre Keen's Tackle and Guns:
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
