Reseñas de Jones & Chapman

Hi Mrs Garrod, thank you so much for the great review! We're really pleased to hear that the team at the Jones & Chapman Bebington branch were friendly, professional and that nothing was too much trouble! It's great that they provided regular updates and they know their clients very well! If you ever need our help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

Hi there, thank you for taking the time to leave a review of the team in Bromborough. We're really sorry to hear that you felt as though you had to chase the team up for information and that in the beginning, you weren't well informed. However, it is wonderful to hear that you think the service improved somewhat when you started to deal with Helena. Your feedback has been passed onto the team so that they can look at ways to improve communication methods. Thanks again for using Jones & Chapman, we hope that you will use us again in the future for anything property related. 

Hello Mr Martin, thank you for taking the time to leave a review of the Allerton branch of Jones & Chapman. We are so disappointed to see that a 1-star review has been given due to a lack of communication. We are always looking at ways in which we can improve our service so If you would like to email socialmedia@sequencehome.co.uk with further details then we will, of course, be more than happy to look into your issues in more detail. Best Regards.

Hi Mr & Mrs Cliff, thank you so much for the 5-star review! We're really pleased to hear that the team at the Jones & Chapman Heswall branch were very proactive, eager to move things forward and were very pleasant to deal with! If you ever need our help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

Hi there, we're very sorry that you haven't received answers back to your complaint. Did you complain directly to the branch or was the complaint taken further? If you can email socialmedia@sequencehome.co.uk with more details then we will be more than happy to look into this for you. Best Regards. 

Hello Mrs Mills, thank you for taking the time to leave a review of the Wallasey branch of Jones & Chapman. It's really disappointing to hear that there was a lack of communication between departments and that decisions were taken prior to contacting you. We always strive to offer the best customer service possible. If you would like to email any details of the issues that you have experienced to socialmedia@sequencehome.co.uk we will happily look into this further for you. Best Regards.