We would like to thank you for your order and also thank you for taking the time to leave us your feedback.
In response to your comments, we are sorry to hear that you were left disappointed with the time it took for your order to arrive. Once we receive an order, we do aim to ship the goods within two working days, unfortunately due to the vast interest that we had following our recent mailing, we were unable to despatch order as quickly as we usually do. Please rest assured that we will send goods as soon as we possibly can, as it benefits neither us nor customer not to do so.
Once again, please do accept our apologies for the delay and any disappointment caused and please expect a telephone call to discuss the matter more personally.
Kind regards
Chloé Langshaw.