Great service , I had to contact them as didn’t get policy doc in email but quickly resent
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MF
Miss Georgina Farrington
Verificada por Feefo
Leicestershire
1 year ago
Lo que Miss Georgina Farrington dijo sobre InsuraWedding:
Easy and straightforward
It was very straightforward and very informative. Which made it very easy to pick the right package for use
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Cliente de confianza
Verificada por Feefo
1 year ago
Simple to arrange. It covered everything in what we wanted for a good price.
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MR
Miss Janine Raw
Verificada por Feefo
1 year ago
0
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Cliente de confianza
Verificada por Feefo
1 year ago
Recommended
Excellent. Very helpful staff.
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Cliente de confianza
Verificada por Feefo
1 year ago
Very easy on line application
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Cliente de confianza
Verificada por Feefo
1 year ago
Great customer service
Great service ... Easy to apply .. customer service impeccable . I incorrectly inputted a name wrong , and emailed over a weekend about the error. First thing Monday I was contacted and it was...
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MM
Miss Rachael Muir
Verificada por Feefo
1 year ago
Lo que Miss Rachael Muir dijo sobre InsuraWedding:
No policy received
I did not receive a copy of my insurance policy and there is no customer log in. I do not have an account number to chase this. I have no evidence of the cover I have paid for
Marketing Assistant
InsuraWedding
1 year ago
Dear Miss Muir,
Thank you for your feedback. We are sorry to hear that the experience you had didn't meet your expectations. Normally, your policy documents are emailed to you as soon as you complete your purchase.
Please rest assured that we have re-sent your documents to the email address you have provided. However, if you can’t see them, please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
Currently we don’t have a customer portal for you to log in to, hence why you couldn’t find it. However, the good news is, we are in the process of developing our portal to download your documents, and it will be released very soon.
In the meantime, if you need to amend your policy or require additional copies of your policy documents, please contact our customer services team by calling 01483 806 828 or email us on enquiries@voyagerins.com and they will be happy to help.
We hope this answers the queries you have.
Yours sincerely,
The InsuraWedding Team
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MC
Mr James Cole
Verificada por Feefo
1 year ago
0
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Cliente de confianza
Verificada por Feefo
1 year ago
No documents
We haven’t received our policy documents yet and can’t get in contact with anyone
Marketing Assistant
InsuraWedding
1 year ago
Dear Mr Galbraith,
Thank you for your feedback. We are sorry to hear your experience didn't meet your expectations initially.
We have re-sent your documents to the email address you provided. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
We have recently noticed that policy documents and quote that are send by email can often end up in junk and spam folders to email address from a certain provider and we are working with our systems provider to quickly resolve this issue.
Yours Sincerely,
The InsuraWedding Team
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
