Really quick to get test results back. Dashboard is consumer friendly.
I would like to understand some of my results in relation to my age and sex.
More feedback on improving some of the measures...
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Cliente de confianza
Verificada por Feefo
3 years ago
Excellent Process
From online ordering, payment and delivery - the process was easy, seemless and efficient.
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Cliente de confianza
Verificada por Feefo
3 years ago
Efficient and thorough.
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PA
Pankhuri Agarwal
Verificada por Feefo
3 years ago
Lo que Pankhuri Agarwal dijo sobre i-screen:
Good experience
It was quick and simple. The results came out fast too. Satisfied with the service
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Cliente de confianza
Verificada por Feefo
3 years ago
No receipt received
You did not give me a receipt after paying my bill online before going to my appointment. I was asked to pay it when I arrived. I then had to prove I payed it by searching through my bank details. I...
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Amelia Thornycroft
i-screen
3 years ago
We're sorry to hear you didn't have a good experience at the collection centre. We have followed up with the laboratory regarding your concern and they are sincerely apologetic for the inconvenience. For future reference the receipts are attached to the original order confirmation email.
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Cliente de confianza
Verificada por Feefo
3 years ago
Fast service. Good detail
Fast. Nice detail. Could use with recommendations on each check.
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Cliente de confianza
Verificada por Feefo
3 years ago
Excellent Report
A very comprehensive and easy to read report. Even my doctor was impressed. I finally have an answer to my problem!
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Cliente de confianza
Verificada por Feefo
3 years ago
Just so easy to use and i was pleased to see it was seamless at the collection point
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MB
Matthew Beech
Verificada por Feefo
3 years ago
Lo que Matthew Beech dijo sobre i-screen:
Customer query response was inadequate
Look, overall the website and booking process works ok. My disappointment is that when I requested amendments to the blood test I was advised that 'the lab' stated it was not possible. I was able...
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Amelia Thornycroft
i-screen
3 years ago
Sorry to hear that you weren't 100% satisfied with our service. Some tests are restricted which we're not able to offer without a GP referral, and we're sorry that we couldn't help you on this occasion.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
