¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Lumina Energy

https://www.luminaenergy.co.uk/

EXCEPCIONAL

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Servicio

valoraciones en el último año

Mostrando 107 reseñas

Cliente de confianza

Verificada por Feefo

1 year ago

Very persistent salesman, but he did provide the information.

I have given Ian four stars, however I would say that he was very persistent with his calls to the point of pestering. There was one day when I had to ask him to stop calling because I was very...

Customer Support

Lumina Energy

1 year ago

Thank you for taking the time to share your feedback. We’re glad to hear that Ian was able to provide you with the information you needed, and we truly value your 4-star rating. We apologise if our persistence felt overwhelming at times—it’s always our goal to be proactive and responsive without causing inconvenience. We appreciate you highlighting this, as it helps us ensure our approach is as considerate as possible while still providing excellent service. Thank you again for your feedback and if you have any questions at any time or require assistance, please don’t hesitate to reach out.

Cliente de confianza

Verificada por Feefo

1 year ago

Simon has been brilliant, not pushy. Excellent engagement and follow through.

Broadwater Sports Club Ltd

Verificada por Feefo

Godalming

1 year ago

Lo que Broadwater Sports Club Ltd dijo sobre Lumina Energy:

Excellent Service

Sensible & good advice based on market prices available

Customer Support

Lumina Energy

1 year ago

Thank you for your great feedback. We look forward to working with you again in the future.

Cliente de confianza

Verificada por Feefo

1 year ago

Customer Support

Lumina Energy

1 year ago

Thank you very much for your review. We look forward to working with you again in the future.

Avenue Shanklin

Verificada por Feefo

shanklin

1 year ago

Lo que Avenue Shanklin dijo sobre Lumina Energy:

excellent

excellent as always

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, we look forward to working with you again in the future.

B H & P Direct Mail Ltd

Verificada por Feefo

2 years ago

Cliente de confianza

Verificada por Feefo

2 years ago

Customer Support

Lumina Energy

2 years ago

Thank you very much for your 5 star review. We look forward to working with you again in the future.

Cliente de confianza

Verificada por Feefo

2 years ago

Saved from Utility Warehouse.

Excellent so far. Will be better able to comment when smart meter installed and working and first bill is received.

Customer Support

Lumina Energy

2 years ago

Thank you so much for your feedback. We look forward to working with you.

DJ Hopper T/A Culi Computers

Verificada por Feefo

Tunbridge Wells

2 years ago

Cliente de confianza

Verificada por Feefo

2 years ago

Always helpful

Simon is always really helpful.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.

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