I booked my holiday with Holiday Gems and within hours I had a callback from a representative who talked me through it and made sure that I had the exact holiday I wanted. Very good service. Thank...
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Cliente de confianza
Verificada por Feefo
4 years ago
I booked my holiday with Holiday Gems online and I received notification that I would be contacted within 72 hours to confirm booking and that there could be a difference in the price from when I...
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Mr charles leonard
Verificada por Feefo
4 years ago
Lo que Mr charles leonard dijo sobre Holiday Gems:
Great service,great prices.
Very good customer service,and reasonably priced holidays,I would use again,thank you.
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Cliente de confianza
Verificada por Feefo
4 years ago
Excellent
Very easy very good.
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MM
Mr Trevor Maughan
Verificada por Feefo
4 years ago
Lo que Mr Trevor Maughan dijo sobre Holiday Gems:
Excellent customer service nothing to much for them to answer first time I have booked up with them as always go with jet2
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Cliente de confianza
Verificada por Feefo
4 years ago
Need help claiming compensation from airline
Holiday gems was not too bad for service it was the flight that we flew with wizzair that had a 5hr delay going out there and are making it hard for us to look into compensation easily. Maybe if...
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Review Team
Holiday Gems
4 years ago
We do apologise on behalf of the airline for the delay. This is governed by EU Regulation 261 which, unfortunately, we are unable to pursue with the airline as the regulation restricts our participation. We will, of course, provide any documents needed for your claim.
Cliente de confianza
4 years ago
Thank you for your reply and your offer to support. The document they are asking for is power of attorney. Are you able to help with this?
Review Team
Holiday Gems
4 years ago
Please email customerservices@holidaygems.co.uk. We have never had this request previously and are very surprised that the airline would even consider this.
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MG
Mr Christopher Gloster
Verificada por Feefo
4 years ago
Lo que Mr Christopher Gloster dijo sobre Holiday Gems:
Excellent service from start to finish, thanks to Lily and Gemma Fellowes
Very knowledgeable, good contact, fully explained, excellent email communication subsequently
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Cliente de confianza
Verificada por Feefo
4 years ago
Excellent.
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Cliente de confianza
Verificada por Feefo
4 years ago
Excellent service and efficiency.
Everything sorted seamlessly. Now just looking forward to my hols. Efficient and quick service.
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Mr Miles Norton
Verificada por Feefo
4 years ago
Lo que Mr Miles Norton dijo sobre Holiday Gems:
Nathan a real Holiday Gem
Simple and easy. I actually made a booking error rang up and corrected straight away.
Nathan was a legend bent over backwards to help
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
