Disappointed.had to pay baggage change at the airport
Feel conned… had to pay baggage charges at airports £198..ruined holiday.. never use them again
Review Team
Holiday Gems
4 years ago
During the online booking process, you are given the option to add extras which include bags and transfers. Your order submitted does not show that checked bags were requested and the confirmation and booking documents sent prior to departure do not show the inclusion of checked bags. We are unsure how we can be responsible for the omission. However, we do trust that you enjoyed all other aspects of your holiday.
MM
Mr Stephen Mcc
4 years ago
Im partially sighted and a t no point would I have thought you would I consider that you’d let me travel on a seven day holiday without baggage
How much would it have been to include baggage?
MM
Mr Stephen Mcc
4 years ago
Could you reply please?..can you send me the pdf so I can print my return tickets please?
Review Team
Holiday Gems
4 years ago
Please email customerservices@holidaygems.co.uk for any pretravel issues. Thank you for your co-operation.
Review Team
Holiday Gems
4 years ago
The travel documents have been emailed and we ask that you check junk/spam folders for any filters.
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Cliente de confianza
Verificada por Feefo
4 years ago
Great choice of holidays
Fantastic price and great selection of holidays.
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Cliente de confianza
Verificada por Feefo
4 years ago
Great!
Great service !
1
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MP
Mrs Janet Parrott
Verificada por Feefo
4 years ago
Lo que Mrs Janet Parrott dijo sobre Holiday Gems:
Excellent Service
Easy to follow online to so the booking. Got confirmation straight away Holiday is booked. Received paper work for holiday straight away
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Cliente de confianza
Verificada por Feefo
4 years ago
Great deals
Great and easy to use site, got a fabulous deal for our holiday next year. Would definitely recommend.
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MW
Mr Brian Whelan
Verificada por Feefo
Bridlington
4 years ago
Lo que Mr Brian Whelan dijo sobre Holiday Gems:
Quality at the right price
Spot on no problems
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MH
Mr John Haycock
Verificada por Feefo
Newmarket
4 years ago
Lo que Mr John Haycock dijo sobre Holiday Gems:
Very easy to book and definitely recommend you
Great holiday place and well priced
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MC
Miss Mina Chervenkova
Verificada por Feefo
4 years ago
Lo que Miss Mina Chervenkova dijo sobre Holiday Gems:
The agent was very helpful and polite and he make sure to find us the best deal on our flights. Thank you for the pleasant experience
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Cliente de confianza
Verificada por Feefo
4 years ago
Good all round
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MB
Mr Noel Bowyer
Verificada por Feefo
4 years ago
Lo que Mr Noel Bowyer dijo sobre Holiday Gems:
Great service
Absolutely amazing, easy to book, always available if there is a glitch.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
