Great service, easy to book, my second holiday this year booked With you. T
Great service, always helpful.
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MS
Mr Shahen Seddque
Verificada por Feefo
4 years ago
Lo que Mr Shahen Seddque dijo sobre Holiday Gems:
Really helpful excellent customer service
Top notch really helpful and good communication
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Cliente de confianza
Verificada por Feefo
4 years ago
took the time to understand what we valued
Geraldine went above and beyond and is the reason why we would recommend holidaygems and come back to them ourselves
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Cliente de confianza
Verificada por Feefo
4 years ago
Good service
Easy to use web site and ordering process. All holiday details and tickets vouchers were received the next day with no changes. Overall good experience and was the best price we could find.
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MH
Mrs Lisa Huggett
Verificada por Feefo
4 years ago
Lo que Mrs Lisa Huggett dijo sobre Holiday Gems:
Really efficient, friendly staff. Would 100% use again.
Made booking a last minute holiday stress free. Staff were in contact straight away and sorted out any issues we had with the booking process. Staff were available to speak with and communicate via...
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Cliente de confianza
Verificada por Feefo
4 years ago
Easy to book
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Cliente de confianza
Verificada por Feefo
4 years ago
Would never use again!
Booking experience was awful! I had to call 4 times to amend mistakes made on the booking caused by the agent. In the end I called the transfer supplier myself to update the agents mistake! My...
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Review Team
Holiday Gems
4 years ago
We do apologise for any inconvenience. However, we note that this was an online booking with no agent intervention. Please use the complaints procedure so that our team can address any issues.
Cliente de confianza
4 years ago
It was booked online, then an agent called to say the price of the hotel was extra and in that she changed my flights without telling me! Her name was Nicola, I then spoke to Jason and then Nicola again. You record your calls for training, maybe listen back to them!
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MM
Miss Emma Marshall
Verificada por Feefo
4 years ago
Lo que Miss Emma Marshall dijo sobre Holiday Gems:
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
