Do not book! Do not recommend at all! Really bad company!
Very rude customer service representatives no empathy at all from them. Constantly had to chase them up for the mistakes they had made on our tickets and ticket price. Once you pay they don’t care...
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Review Team
Holiday Gems
4 years ago
Thank you for your review. We note that this was addressed immediately by our customer care team and any issues were resolved including the costing issue which was, as explained, due to a system error. We are sure that you will have a great holiday.
Cliente de confianza
4 years ago
This was not addressed immediately I had to chase this for days and push for a response
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MB
Mrs Chiquitita Bowsher
Verificada por Feefo
4 years ago
Lo que Mrs Chiquitita Bowsher dijo sobre Holiday Gems:
Stuart
Stuart was absolutely amazing. Friendly, helpful and went above and beyond to get me the dates, destination and even aircraft seats that I requested!
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Cliente de confianza
Verificada por Feefo
4 years ago
Thanks stuart
Booked my holiday with Stuart, great service thank you
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Cliente de confianza
Verificada por Feefo
4 years ago
Helpful
Very helpful so far
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Cliente de confianza
Verificada por Feefo
4 years ago
Very helpful, impressed by support they gave during booking process and information about the resort.
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Cliente de confianza
Verificada por Feefo
4 years ago
I would like to be able to talk to a human about questions i may have.
web site easy to use.
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MF
Mr Paul Foyster
Verificada por Feefo
4 years ago
Lo que Mr Paul Foyster dijo sobre Holiday Gems:
Good
The service was good David was honest and helpful
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Cliente de confianza
Verificada por Feefo
4 years ago
So far so good with holiday gems everything has been spot on and run so wel
everything has run so smoothly and I would definitely use this holiday website again they are definitely 5 star gems
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Cliente de confianza
Verificada por Feefo
4 years ago
Great communication throughout booking
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Cliente de confianza
Verificada por Feefo
4 years ago
Holiday Arranged Quickly and Painlessly
Nathan helped me to secure a holiday on behalf of my friends and I. I couldn’t get the Hotel I initially wanted but we had a discussion and settled on another in the same area. He was very helpful...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
