we used to book our holidays with holidaygems all the time, but now every time…
we used to book our holidays with holidaygems all the time, but now every time we try and book we are told he holiday has gone up by at least £100 therefore will probably not use them again
Holiday Gems
Holiday Gems
12 years ago
Unfortunately, our website is not live and prices fed directly from our suppliers and this is made clear during the order process. Costs within the travel industry are extremely volatile and may change minute to minute. It is, unfortunately, a matter over which we have no control
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Cliente de confianza
Verificada por Feefo
12 years ago
It was the first time we had gone all inclusive and booked through a newspaper…
It was the first time we had gone all inclusive and booked through a newspaper advert but we were very pleased and staff were very helpful when I had one or two queries, nothing was too much trouble;...
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Cliente de confianza
Verificada por Feefo
12 years ago
dont like charge for using debit card! will stop me using you again!
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Cliente de confianza
Verificada por Feefo
12 years ago
Whilst the staff were very helpful, the hotel itself was built in to a mountain,…
Whilst the staff were very helpful, the hotel itself was built in to a mountain, so was not very user friendly, with lots of steps to the rooms. Additionally, the quality of food fell far below that...
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Cliente de confianza
Verificada por Feefo
12 years ago
great price easy booking
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Cliente de confianza
Verificada por Feefo
12 years ago
The service was very good.Definately would recommend you to my friends and family.
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Cliente de confianza
Verificada por Feefo
12 years ago
The holiday advertised was the worst holiday I have ever had. It was advertised as…
The holiday advertised was the worst holiday I have ever had. It was advertised as a 3 star and it was more a 1 star hotel. The pictures advertised did not portray the real hotel. I ha to pay an...
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Holiday Gems
Holiday Gems
12 years ago
We do regret any impact on the enjoyment of your holiday. However, we note that no contact was made with the emergency numbers given on your accommodation voucher for instances such as this. Many European hotels charge for extras including air conditioning, safes, local taxes etc. which can only be paid in resort and notification of this is on the accommodation voucher. Your other comments will be addressed in our internal procedures and thank you for your feedback
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Cliente de confianza
Verificada por Feefo
12 years ago
The way my booking with agent was dealt with was fine however the holiday description…
The way my booking with agent was dealt with was fine however the holiday description that holiday gems advertised did not exist when I arrived at my resort
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Cliente de confianza
Verificada por Feefo
12 years ago
my problems are i dont always have access to a printer so i would like…
my problems are i dont always have access to a printer so i would like all documents sent by post. also i cant get into my latitudes rewards my password is not recognised i would like this sorted,...
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Cliente de confianza
Verificada por Feefo
12 years ago
The agent was very helpful, informative and very pleasant. Well done! I think I have…
The agent was very helpful, informative and very pleasant. Well done! I think I have already sent feedback via e-mail!!
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
