¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Holiday Gems | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 6,855 reseñas

Cliente de confianza

Verificada por Feefo

12 years ago

Had to keep sending emails and ringing them about tickets, papework etc, when i thought…

Had to keep sending emails and ringing them about tickets, papework etc, when i thought this was part of their customer service they hadnt recieved our passport details when i had sent them on the...

Holiday Gems

12 years ago

Thank you for your comments. However, we note that the airline used will not permit check in until 14 days prior to departure when the passport details are required. We do apologise if the details were not initially received but we do always follow up on this so as to avoid charges at the airport on departure. We note that your tickets were dispatched within the time frames noted on your initial confirmation.

Cliente de confianza

Verificada por Feefo

12 years ago

Excellent and very very helpful.

Cliente de confianza

Verificada por Feefo

12 years ago

the lady who took my booking was really polite and helped me a lot I…

the lady who took my booking was really polite and helped me a lot I wasn't happy with the prices I received as it went up £100 extra for flights within 1 hour after booking I couldn't cancel with...

Cliente de confianza

Verificada por Feefo

12 years ago

Never booked on line so rang Holiday Gems. The lady I spoke to was very…

Never booked on line so rang Holiday Gems. The lady I spoke to was very helpful and booked everything while on the phone. My children and I had a great holiday in Turkey. I would use them again

Holiday Gems

12 years ago

Thank you - we look forward to assisting with your next holiday plans.

Cliente de confianza

Verificada por Feefo

12 years ago

The girl i spoke to was very pleasant helpful and efficient she answered all my…

The girl i spoke to was very pleasant helpful and efficient she answered all my questions clearly . Emails arrived speedily and when promised .

Cliente de confianza

Verificada por Feefo

12 years ago

I have today returned from a fantastic holiday on Majorca. After a disastrous holiday earlier in…

I have today returned from a fantastic holiday on Majorca. After a disastrous holiday earlier in the year, I found Holiday Gems on line and I was absolutely amazed at their helpful and professional...

Cliente de confianza

Verificada por Feefo

12 years ago

Alex, with whom I made the Cruise booking next March was particularly helpful

Cliente de confianza

Verificada por Feefo

12 years ago

when phoning gems one pays 10p/min all i got was list of gems hols which…

when phoning gems one pays 10p/min all i got was list of gems hols which added up to £2.50p with no one answering the phone i rang off to save money.istill don't know when we will get our flight...

Holiday Gems

12 years ago

We apologise for any delay when answering any call. Unfortunately, during peak times the number of calls in the queue may be more than normal. If you are in any doubt of the documents received please email admin@holidaygems.co.uk and we will email a full set of documents.

Cliente de confianza

12 years ago

went on holiday i booked-i was pleased everything went smoothly and holiday was good. i would like to thank the young lady at holiday gems who guided me through the procedure to obtain the boarding tickets on the easyjet site. Istill think gems could improve their phone answering procedures whiith updates as to where one is in the phone queue

Cliente de confianza

Verificada por Feefo

12 years ago

jacqui tried her best to get us all booked in, as we are a group…

jacqui tried her best to get us all booked in, as we are a group of 8 going and would like to stay all on one level and prefarably the rooms next to each other. Very helpful and nice to talk to. She...

Cliente de confianza

Verificada por Feefo

12 years ago

I booked a holiday with holiday gem the customer service was brilliant from Julie. thoroughly satisfied with…

I booked a holiday with holiday gem the customer service was brilliant from Julie. thoroughly satisfied with the service. Thank you

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