If the holiday lives up to expectations it will match your service.
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Cliente de confianza
Verificada por Feefo
12 years ago
Darren 171 was very Polite and competent.......very happy with or booking
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Cliente de confianza
Verificada por Feefo
12 years ago
Booked with you several times no problems every thing fine .
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Cliente de confianza
Verificada por Feefo
12 years ago
Excellent service so far. Lets hope the holiday will be as well.
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Cliente de confianza
Verificada por Feefo
12 years ago
excellent service by agt (111)Robbie Roberts who made our bkg this year.
Last year had problems…
excellent service by agt (111)Robbie Roberts who made our bkg this year.
Last year had problems with documents prior to departure,this year all ok.
Many thanks rgds
Lynda Higham
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Cliente de confianza
Verificada por Feefo
12 years ago
Very helpful man, Darren, (171) who rang back as promised. He was very efficient and…
Very helpful man, Darren, (171) who rang back as promised. He was very efficient and patient.
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Cliente de confianza
Verificada por Feefo
12 years ago
kevin at holiday gems booked us a holiday to tunisa, later called us to say…
kevin at holiday gems booked us a holiday to tunisa, later called us to say flights had gone and only spain left, he booked us spain and when we arrived it was nothing for what we said we wanted, the...
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Cliente de confianza
12 years ago
very unprofessional staff on phones, no knowledge of any areas, promise you the world and ends up a load of rubbish, STAY AWAY FROM HOLIDAY GEMS
Holiday Gems
Holiday Gems
12 years ago
How unfortunate to receive such negative feedback. We would however, advise, that Kevin was a rep in Spain for many years and has vast knowledge and experience of the area. We do sincerely apologise for any inconvenience. We note that the refund was made on 18 February 2014.
Cliente de confianza
12 years ago
You say you refunded me on 18th my bank has assured me no payments have been made, I got a phone call saying it was refunded to a MasterCard , however I do not have a master card, no one is calling me back to help me with my refund and the calls are 10p a min and you all say you are professional ??? What is professional about having this conversation online
Holiday Gems
Holiday Gems
12 years ago
We reserve every right to respond to both negative and positive comments in the public domain. Should you wish to address this privately, please email admin@holidaygems.co.uk
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Cliente de confianza
Verificada por Feefo
12 years ago
HAD EXCELLENT SERVICE AND VERY POLITE
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Cliente de confianza
Verificada por Feefo
12 years ago
Pleasant, patient, helpful call handler dealt with my call and queries to my satisfaction and…
Pleasant, patient, helpful call handler dealt with my call and queries to my satisfaction and delight. I wasn't rushed and i was given a couple of options on request.
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Cliente de confianza
Verificada por Feefo
12 years ago
we enjoy booking our holidays with you so easy and helpful keep up the good…
we enjoy booking our holidays with you so easy and helpful keep up the good work.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
