Streight forward to book. Very good deal. Thought we had booked but later got a call to say we had to pay a further £50. The representative was perfectly friendly and cival but having to pay more...
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MO
Mr Liban omar
Verificada por Feefo
3 years ago
Lo que Mr Liban omar dijo sobre Holiday Gems:
Decent
So far no complaints booked my holiday through website was easy and I received my paperwork promptly, haven't spoken to anyone since booking but a follow up call would have been nice just to explain...
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Cliente de confianza
Verificada por Feefo
3 years ago
Website easy to use had 1 little error but a lovely lady Courtney telephoned me and sorted it out.
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MD
Mr Roderick Davidson
Verificada por Feefo
3 years ago
Lo que Mr Roderick Davidson dijo sobre Holiday Gems:
The site was so easy to use.
So easy to use and find all the information I needed to book my holiday.Also I have flights booked with Ryanair and they were in contact with me explaining what I needed to do at their end
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MI
Mrs Sarah Ingham
Verificada por Feefo
3 years ago
Lo que Mrs Sarah Ingham dijo sobre Holiday Gems:
Lily was very helpful, got us a good deal in the end.
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Cliente de confianza
Verificada por Feefo
3 years ago
Good experience.
This was an easy-to-use website - lots of choices on offer.
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Cliente de confianza
Verificada por Feefo
3 years ago
Unreliable and not good service!!
Booked holiday and even received my booking number. Then I got a txt message 4 days later to call and make another booking which was £100 more as my original booking did not go through. Really...
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Review Team
Holiday Gems
3 years ago
Hello we feel you have misunderstood how our website operates, you received your order number not the confirmed booking number. Your order failed at the payment stage so you were contacted with a new quote if you wanted to proceed. This is the process and you accepted the booking terms and conditions online which advise about that. We are sorry you were not able to take advantage of the lower because of this but do not agree our service is unprofessional because of it when we clearly explain on our terms of use.
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Cliente de confianza
Verificada por Feefo
3 years ago
Short break
Easy to follow and trouble free would recommend to friends and family
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MB
Mr Mark Bibby
Verificada por Feefo
Romford
3 years ago
Lo que Mr Mark Bibby dijo sobre Holiday Gems:
Very good value package and easy to use website
Really helpful English call centre and staff were very helpful in all aspects of my calls.
0
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MC
Mrs Nicola Crick
Verificada por Feefo
3 years ago
Lo que Mrs Nicola Crick dijo sobre Holiday Gems:
Go for it
I would recommend however had to add luggage on which cost more as was not given the option when booking
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
