Had a lovely man (Steve) call and reconfirm all the details that I'd booked. The only let down was the price had increased slightly compared to that on the site due to it not being a live price. I...
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Cliente de confianza
Verificada por Feefo
3 years ago
Great service!
Great service from David. There was consistent communication. I did get a phone call the next day to say flights had gone up in price, so we had to end up paying alot more than expected.
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Mr Anthony Shakespeare
Verificada por Feefo
3 years ago
Lo que Mr Anthony Shakespeare dijo sobre Holiday Gems:
Swift, efficient service. Pleasant operative
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MP
Mr Piotr Pejka
Verificada por Feefo
3 years ago
Lo que Mr Piotr Pejka dijo sobre Holiday Gems:
I waited for the confirmation of the reservation longer than they promised, but after a telephone conversation everything went smoothly. So far it's ok.
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Cliente de confianza
Verificada por Feefo
3 years ago
So far so good
Holliday booked hassle free so far albeit when they called back holiday had increased by 50 pounds but the chap on the phone was very nice makes a difference.
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Cliente de confianza
Verificada por Feefo
3 years ago
Great deals
Very good prices, friendly helpful staff when they ring you, will definitely use again
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Mrs Elizabeth Mosley
Verificada por Feefo
3 years ago
Lo que Mrs Elizabeth Mosley dijo sobre Holiday Gems:
Winter break
Very efficient really easy to navigate website. Great choice of hotels and flights. Would thoroughly recommend.
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Cliente de confianza
Verificada por Feefo
3 years ago
Rápido e eficiente!
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Mr stephen mayers
Verificada por Feefo
3 years ago
Lo que Mr stephen mayers dijo sobre Holiday Gems:
Asking for more money after paying in full advertised price
We have used Holiday Gems a couple of times I had forgot we had used them before or I would have not booked my holiday.
the first time we used you. I booked my holiday and paid in Full, Then the...
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Review Team
Holiday Gems
3 years ago
Mr Mayers we are sorry to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. Since we use a supplier and do not book direct with the hotel, it is the contract rates the supplier has negotiated that apply. It would appear on this occasion the agent discounted the booking for you as a gesture of goodwill which in fact leaves us at a loss as we have absorbed the higher rate. This was not about commission.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
