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Reseñas de Hobbs | Reseñas de servicio al cliente para https://www.feefo.com/reviews/hobbs | Feefo

Mostrando 67,921 reseñas

MS KAREN RALPH

4 years ago

Fecha de compra: 12/04/2021

Lo que MS KAREN RALPH dijo sobre Hobbs:

Beautiful coat- arms too long

The petite wa sold out but it wasn’t noted on website so re ordered the regular- which was too long in arms. It’s being tailored

Panashe C

Hobbs

4 years ago

Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Reseñas de productos

MS SUSAN GRIMDITCH

4 years ago

Fecha de compra: 18/04/2021

Lo que MS SUSAN GRIMDITCH dijo sobre Hobbs:

Enjoyable shopping experience, quality stylish clothes.

Super helpful.

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.

Reseñas de productos

MRS DAWN CLARKE

4 years ago

Fecha de compra: 18/04/2021

Lo que MRS DAWN CLARKE dijo sobre Hobbs:

Wrong size arrived

Wrong size arrived. Could not find a number to call. Did not want to return, wait for refund, re order and wait to see if still available so I travelled to store and exchanged myself.

Emma Blandford

Hobbs

4 years ago

Hi there,Thank you for your feedback.We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.Kind regards.

Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 13/04/2021

Unfavourable exchange rate and thank you, Brexit!

The original exchange rate to Euro in the online shop is at ~1.5 euros to the pound and thus much higher than the actual market exchange rate (~€1.15). Added to that are the custom fees thanks to the...

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Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is these charges were not what you expected, and I will pass this onto the relative people to investigate to make sure there are improvements that can be put in place in future.Kind regards,

Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 13/04/2021

Lovely jacket which goes perfectly with the Carly dress I bought last year.

Arrived promptly and received details of delivery date, then 1 hour time span for delivery

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm thrilled that you love the jacket and that the delivery was prompt. I bet the jacket looks amazing with the Carly dress! I hope you enjoy wearing it. Kind regards,

Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 19/04/2021

Extremely happy to continue to shop at Hobbs

The customer services provided by Hobbs,Ringwood was first class.The sweater that was being changed was identified in another location by an extremely diligent member of staff and was delivered at...

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Connie Haughton

Hobbs

3 years ago

Hello there!Thank you for taking the time to give us your feedback. Great news that you found the exchange process and delivery quck and easy! Enjoy the rest of your day.

Cliente de confianza

4 years ago

Fecha de compra: 12/04/2021

Or a company like Hobbs their customer service is not great and you wait 11 days to get your order

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 13/04/2021

Happy Australian Customer

I’m a regular client, visiting Hobbs when I’m in UK, mostly on line from Australia. Consistently high quality well made, elegant clothing. Extraordinarily fast delivery to Aust (4 days from order),...

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Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 28/03/2021

Not cashmere as advertised. Very disappointing

I bought these sweaters because they were advertised as Cashmere jumpers. When they arrived they didn't feel like cashmere and I checked the label. They were 10% cashmere and the rest wool. I...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed your new garment. I have passed this onto our technical and website team to review for the future. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Reseñas de productos

Cliente de confianza

4 years ago

Fecha de compra: 17/04/2021

Order cancelled with no notification from Hobbs. Another order was “lost” for a week at the couriers warehouse. Very disappointed in recent service

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Reseñas de productos

Emma Blandford

Hobbs

4 years ago

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Acerca de Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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¿Por qué confiar en las reseñas de Feefo?

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Reseñas de Hobbs

SASKIA TRENCH(22,234) reseñas más de este productoVer sitio web del productoLove it but am having it altered - too long in length and arms

EVA PUFF SLEEVE TEE(7) reseñas más de este productoVer sitio web del productoGood quality cotton, T shirts are often too long, this one is operfect length. Puff sleeves are muted but add a touch of style.

ANNIE SLIM TROUSER(39) reseñas más de este productoVer sitio web del productoGood quality fabric, perfect length end fit.Bought with 20% off.

BAYVIEW MIDI DRESS(15) reseñas más de este productoVer sitio web del productoLovely dress. Wrong size arrived.

KIMBERWICK X BODY BAG(6) reseñas más de este productoVer sitio web del producto

FRIDA JACKET(22,234) reseñas más de este productoVer sitio web del productoExcellent fit and lovely jacket. Perfect match for a Hobbs dress I bought previously.On offer and excellent value.

LYDIA WOOL SWEATER(22,234) reseñas más de este productoVer sitio web del productoLovely jumper and a great fit

LYDIA WOOL SWEATER(5) reseñas más de este productoVer sitio web del productoWell fitting stylish jumper

JOANNA SWEATER(4) reseñas más de este productoVer sitio web del productoColour true to on line image; cashmere good quality, design lovely

AUDREY SWEATER(22) reseñas más de este productoVer sitio web del productoNice design and colour but not cashmere as advertised

PHILIPPA WOOL SWEATER(8) reseñas más de este productoVer sitio web del productoNice design and colour - not cashmere as advertised so disappointing

LINEN BLEND NESSA JKT(14) reseñas más de este productoVer sitio web del productoArrived creased and unwearable

LINA DRESS(3) reseñas más de este productoVer sitio web del productoOrder was cancelled twice then went missing at couriers warehouse for one week!

¿Cómo se recopilan las reseñas de Feefo?

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¿Cómo verificamos las reseñas?

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