¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Hobbs | Reseñas de servicio al cliente para https://www.feefo.com/reviews/hobbs | Feefo

MG

MS SUE GREEN

4 years ago

Fecha de compra: 11/04/2021

Lo que MS SUE GREEN dijo sobre Hobbs:

Pretty Summer Dress

Service was good, postage rather expensive and a higher purchase price than other retailers for free postage

Sarah Hocking

Hobbs

3 years ago

Hello Sue, Thank you for taking the time to provide us with your feedback. Its great to hear our overall service to you was great and glad that you love the summer dress. It is a lovely addition to your wardrobe. Have a nice day and have a happy new year! Many thanks Sarah

Reseñas de productos

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MB

MRS ANNE BOURNE

4 years ago

Fecha de compra: 11/04/2021

Lo que MRS ANNE BOURNE dijo sobre Hobbs:

Poor customer service no chat available, store did not answer phone nor any response to a tweet

Emily Edwards

Hobbs

3 years ago

Hello there. Thank you for your feedback. I am sorry to hear that you are not satisfied with your service. Rest assured we will take this problem into account.

Reseñas de productos

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Cliente de confianza

4 years ago

Fecha de compra: 11/04/2021

Great purchase

Fast delivery. Well packed. Lovely dress, just my colour. Fabric much heavier than appears and beautifully made. Just trying to decide whether to keep it though as a little large but smaller size...

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Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

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ML

MRS CAROLYN LANCASTER

4 years ago

Fecha de compra: 15/04/2021

Lo que MRS CAROLYN LANCASTER dijo sobre Hobbs:

Great dress at a fantastic price!

Arrived promptly but could have been packaged better as it arrived creasesd and creases are still in!

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

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MP

MRS JANICE PEAGAM

4 years ago

Fecha de compra: 10/04/2021

Lo que MRS JANICE PEAGAM dijo sobre Hobbs:

Excellent Products

The service was excellent, website easy to use and delivery was within the stated timeframe. I have used Hobbs on line before and certainly will do again in the future.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on your Pelham Cross Body bag, I am very sorry to hear that the material was not up to the high standard of production we strive to provide and can assure you this will be investigated to ensure this fault is not a manufacturing issue. I hope you have since received a swift refund and found a replacement that is a perfect match for you. Kind regards,

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Cliente de confianza

4 years ago

Fecha de compra: 11/04/2021

Great service and easy returns

Delivery was spot on and as I ordered 2 dresses for size the returns process was very slick

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

0

MB

MS SHIRLEY BARRETT

4 years ago

Fecha de compra: 11/04/2021

Lo que MS SHIRLEY BARRETT dijo sobre Hobbs:

Quality jeans

Usual good experience ordering and delivery of items. Ordered 2 different styles of jeans, the marla straight and the gia sculpting to compare. Ordered my usual size and both fit. I preferred the...

Leer todo

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

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Cliente de confianza

4 years ago

Fecha de compra: 15/04/2021

Extremely helpful

Extremely helpful member of staff who made suggestions according to my requirements.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Reseñas de productos

0

MV

MRS H K VIRDEE

4 years ago

Fecha de compra: 16/04/2021

Lo que MRS H K VIRDEE dijo sobre Hobbs:

Had to return goods order

Images on website are inaccurate

Jake C

Hobbs

4 years ago

Hello there and thank you for taking the time to leave us feedback, I am very sorry to hear that you do not feel the images on our website do not accurately portray the garments you have received, I have of course raised this with our garment team and website operators to ensure we continue to provide the best and most accurate garment imagery and information for future customers. Kind regards,

Reseñas de productos

Jake C

Hobbs

4 years ago

Hello and thank you for taking the time to leave us feedback on your Ashley Dress, I am very sorry to hear that this item was not as you had originally hoped from the images on our website, I have passed this on to our website and garment technicians to ensure that we continue to provide the best and most accurate garment information and imagery for all of our items. I hope you have since received a swift refund and been able to find a perfect replacement Dress. Kind regards,

Jake C

Hobbs

4 years ago

Hello and thank you for taking the time to leave us feedback on your Ashley Dress, I am very sorry to hear that this item was not as you had originally hoped from the images on our website, I have passed this on to our website and garment technicians to ensure that we continue to provide the best and most accurate garment information and imagery for all of our items. I hope you have since received a swift refund and been able to find a perfect replacement Dress. Kind regards,

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Cliente de confianza

4 years ago

Fecha de compra: 11/04/2021

Basically it was very disappointing. I clicked on the French flag and naively thought I would be supplied by a European distributor (as per other retailers). I was asked to pay 92 euros by DHL as...

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Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that these charges were not communicated to you, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future and is made clear.Kind regards,

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Reseñas de Hobbs

FIONA DRESS(22,234) reseñas más de este productoVer sitio web del productoA basic but pretty summer day dress. A little longer than that style is normally.

ORLA SANDAL(18) reseñas más de este productoVer sitio web del productoGood style and fits well !

OLIVIA DRESS(22,234) reseñas más de este productoVer sitio web del productoBeautifully made dress. Fabric heavier than it looks.

AMELIE DRESS(7) reseñas más de este productoVer sitio web del productoA really lovely dress for a special occasion beautiful colours and fits

MARILYN SCARF(4) reseñas más de este productoVer sitio web del productoAn absolutely beautiful scarf, it folds and drapes well and is a fabulous accessory to the dress I bought it to go with. It will certainly brighten up my summer.

BRIELLE SCARF(10) reseñas más de este productoVer sitio web del productoGorgeous shades of green and a wonderfully soft fabric make this scarf the ideal accent piece to go with my new summer dress. I’m absolutely thrilled with it.

PELHAM CROSS BODY(14) reseñas más de este productoVer sitio web del productoWhen I unwrapped the bag I noticed that the tissue paper was stained the colour of the bag, so for that reason I decided to return it in case it stained my clothes as I wore it next to them. I was...Leer todo

ROBYN NECKLACE(13) reseñas más de este productoVer sitio web del productoAn absolutely beautiful necklace that is very understated and looks beautiful against the fabric of my new summer dress. I’m going to enjoy wearing it throughout the summer season.

CARLY DRESS(22,234) reseñas más de este productoVer sitio web del productoBeautiful dress although a bit long so will need taking up as I am only 5ft 4

CARLY DRESS(22,234) reseñas más de este productoVer sitio web del productoGreat fit although bit long

MARLA STRAIGHT JEANS(3) reseñas más de este productoVer sitio web del productoI returned these as I ordered 2 different styles. Denim felt rough compared to the other ones. But well made and flattering

GIA SCULPTING JEAN(22,234) reseñas más de este productoVer sitio web del productoKept these. Flattering, comfy, well made and denim soft to the touch.

OPHELIA SKIRT(10) reseñas más de este productoVer sitio web del productoLovely quality garment, good fit

NESSIE TOP(6) reseñas más de este productoVer sitio web del productoHappy with top resembles images well

ASHLEY DRESS(7) reseñas más de este productoVer sitio web del productoNot as seen in images disappointing

RILEY DRESS(22,234) reseñas más de este productoVer sitio web del productoNot as seen in images disappointing

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?