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Reseñas de High Risk Voyager | Reseñas de servicio al cliente para https://www.feefo.com/reviews/high-risk-voyager | Feefo

Mostrando 121 reseñas

Cliente de confianza

7 months ago

Fecha de compra: 05/11/2024

High risk policy

Quick and efficient. Called back when they said. Sorted out appropriate policy for my needs.

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Cliente de confianza

7 months ago

Fecha de compra: 28/10/2024

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Cliente de confianza

7 months ago

Fecha de compra: 30/10/2024

Very helpful staff

Charlie was absolutely excellent on the phone, and helped us get insurance in a time pressured instance. Before that, Gemma had been helpful in getting quotes. I was so bowled over by the help we...

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Carol S

London

7 months ago

Fecha de compra: 29/10/2024

Lo que Carol S dijo sobre High Risk Voyager:

Good

Very helpful over phone, gave good advice. Hopefully we will not need to use this insurance but better to be safe than sorry.

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Mark

London

7 months ago

Fecha de compra: 30/10/2024

Lo que Mark dijo sobre High Risk Voyager:

Swift process.

Quick and easy quote and purchase.

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Mr Antony Hassall

7 months ago

Fecha de compra: 28/10/2024

Lo que Mr Antony Hassall dijo sobre High Risk Voyager:

good service but responses were a bit slow

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Mrs Ruth Cuthbert

Preston

8 months ago

Fecha de compra: 08/10/2024

Lo que Mrs Ruth Cuthbert dijo sobre High Risk Voyager:

Efficient and Informative Service

Phone answered within a reasonable length of time. Adviser was easy to talk to and understood my requirements. I was able to understand what the adviser was saying in boith clarity of diction and...

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Cliente de confianza

8 months ago

Fecha de compra: 28/09/2024

Good service when renewing

Pretty easy to take out, and to renew. Dealt with one small issue re medicines efficiently. Seems a fair price and covers some of the more interesting parts of the world where I travel. Of course...

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Ms Phyllis Anne Miles

Gibraltar

8 months ago

Fecha de compra: 01/10/2024

Lo que Ms Phyllis Anne Miles dijo sobre High Risk Voyager:

There seems to have been a glitch in the booking system where we entered the country Mauritania and were quoted zone A when it should have been B . I phone and your customer service person Simon...

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Mr Paul Henley

8 months ago

Fecha de compra: 19/09/2024

Lo que Mr Paul Henley dijo sobre High Risk Voyager:

They don’t answer the phone and they don’t respond to messages or emails

Marketing Assistant

High Risk Voyager

8 months ago

Dear Mr Henley, Thank you for your feedback, and we apologise for the inconvenience you experienced when trying to contact our customer service team, as well as for not responding promptly to your email about your trip to Israel. After reviewing our records, we found several attempts from our team to return your calls using the contact number you provided. Unfortunately, they were unable to reach you as no one answered. We understand your frustration, and this falls short of the high standard of service we aim to provide. Please know we are investigating the issue to ensure it does not happen again. Thank you for your understanding. Best regards, The High Risk Voyager Team

Mr Paul Henley

8 months ago

Thank you. I appreciate your quick response to this and your apology. I do have to say that I find it odd that my phone didn’t seem to ring, didn’t register any missed calls from you and that no messages were left.

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¿No ha recibido una invitación?

Acerca de High Risk Voyager

High Risk Voyager Offers Specialist Medical & Travel Insurance to High-risk Destinations.

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01483 806 686

Friary Court, 13-21 High Street, Guildford, Surrey, GU1 3DG, United Kingdom

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