¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Headout

VU

Valued User

8 years ago

Lo que Valued User dijo sobre Headout:

Had a bit of a problem finding the newstand to get our vouchers redeemed for tickets but once we had them, getting into the Louvre was a breeze and we spent several hours exploring this amazing place

Reseñas de productos

Fecha de compra: 04/03/2018

0

VU

Valued User

8 years ago

Lo que Valued User dijo sobre Headout:

Two thunbs up!!

Very professional and thoughtful.

Reseñas de productos

Fecha de compra: 26/02/2018

0

Cliente de confianza

8 years ago

Eiffel tower was on strike, which is not Headout's fault. They also immedia

Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of...

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

8 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

Reseñas de productos

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

8 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

Fecha de compra: 22/03/2018

0

VU

Valued User

8 years ago

Lo que Valued User dijo sobre Headout:

Great experience

Quick and easy process. Friendly customer service and great interaction at ticket pick up.

Customer Successs

Headout

8 years ago

Hi Lee,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Fecha de compra: 27/02/2018

0

Cliente de confianza

8 years ago

Ordered online, picked up tickets as expected; enjoyed the theatre--would definitely purchase again if traveling in London.

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Reseñas de productos

Fecha de compra: 23/03/2018

0

Cliente de confianza

8 years ago

The ticket was cheap and the delivery service was pretty good. There were both text and email notification when the host arrived.

Customer Successs

Headout

8 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Reseñas de productos

Fecha de compra: 31/03/2018

0

VU

Valued User

8 years ago

Lo que Valued User dijo sobre Headout:

Pricey theater ticketd

Charge less money on added fees.

Customer Successs

Headout

8 years ago

Hi Ariel,

The added fees are convenience charges among other necessary fees . Booking a hassle free experience comes at a small cost. But thank you for the feedback. Rest assured, we're trying very hard to deliver great experiences and shall surely cut out unnecessary expenditure for our guests as well.

Hope to see you soon,

Team Headout

Reseñas de productos

Fecha de compra: 31/03/2018

0

Cliente de confianza

8 years ago

Yes will recommend Headout to friends

Reseñas de productos

Fecha de compra: 02/04/2018

0

VU

Valued User

8 years ago

Lo que Valued User dijo sobre Headout:

Well worth it

Bought Paris Catacombs tickets online and in advance. Good price and saved a massive queue to buy at the door on the day! Very happy with the service.

Reseñas de productos

Fecha de compra: 02/04/2018

0

VU

Valued User

Amsterdam

8 years ago

Lo que Valued User dijo sobre Headout:

Do not spend your time or money with Headout

Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any...

Customer Successs

Headout

8 years ago

Hey Scott,

We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.

Your refund has been initiated and shall reach you very soon, as promised.

We're so sorry.

Hoping you'd give us a chance to make this right,

Team Headout

Reseñas de productos

Customer Successs

Headout

8 years ago

Hey Scott,

We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.

Your refund has been initiated and shall reach you very soon, as promised. We're so sorry.

Hoping you'd give us a chance to make this right,

Team Headout

Fecha de compra: 27/03/2018

0

Reseñas de Headout

Dedicated Entrance Tickets to Louvre Museum - Monday - SaturdayMás opiniones de este productoVer sitio web del productoWas an easy purchase online

Wicked - Center OrchestraMás opiniones de este productoVer sitio web del productoJust you guys are professionals!

The Book Of Mormon - Front StallMás opiniones de este productoVer sitio web del productoGreat show, purchase was smooth; overall fine experience.

The Band's Visit - Rear MezzanineMás opiniones de este productoVer sitio web del productoGood price & better seats than I imagined!

***** Boots - Center OrchestraMás opiniones de este productoVer sitio web del productoThe performance was world class. No regrets on seating or the actual play

Burj Khalifa: At the Top (Level 124 & 125) - General AdmissionMás opiniones de este productoVer sitio web del productoGood experience at the top

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguideMás opiniones de este productoVer sitio web del productoSo good! worth a visit. Buy in advance - queues at the door are madness!

¿Cómo se recopilan las reseñas de Feefo?

¿Quién puede dejar una reseña en Feefo?

¿Cómo verificamos las reseñas?

¿Cómo gestionamos las reseñas falsas?