Fantastic quality SCOBY’s. Everything well packaged. Excellent instructions for the kombucha and the sour dough starter. Fast delivery. Fairness service. Will purchase again.
I was kept up to date with the status of my order and all the equipment was package well with a nice personal sticker confirming who had packaged my items. I also received a muslin square and elastic...
We've had both water kefir and milk kefir granules from Happy Kombucha and the quality and vigour of both products have been very good indeed, better than anything we'd previously bought from various...
Leer más
Reseñas de productos
Fecha de compra: 23/09/2019
0
Compartir
JH
Judith Frances HUBBARD
Verificada por Feefo
6 years ago
Lo que Judith Frances HUBBARD dijo sobre Happy Kombucha:
The grains arrived safely and when I expected them. I asked for mixed grains mistakenly thinking I was getting something that would work in either milk or water. They don't. Two different sorts. But...
Service very quick but item missing from the order, emailed but have had no response or missing item.
Marcus
Happy Kombucha
6 years ago
We do not seem to have received the customers emails in regards to the missing item however we have now called the customer so we could get that rectified.
We can only apologise if we have made an error or missed something, we do try to ensure that all orders are 100% correct but they are picked and packed by humans so we can sometimes get it wrong. We will however always make sure that we rectify any errors immediately and have called the customer in this case.
Reseñas de productos
Marcus
Happy Kombucha
6 years ago
We have contacted the customer to resolve the issue and apologise. We do not have a record of any emails as they are usually answered within a few days.
Our customer service team are always available (MON-FRIDAY 9am-5pm) to resolve any issues on 01323 730091 and they can also offer brewing advice etc.
Nuestros premios independientes reconocen a las mejores marcas por su servicio al cliente. Los ganadores se deciden en función de las valoraciones que reciben de sus clientes.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
