I have still not received my purchase so my experience so far is very bad. Where is it?
Alastair Flack
Hamilton Classic
8 years ago
Good morning Mr Haden-Scott and thank you for your order for your tailored car cover, It clearly explains in the product information that the tailored covers are bespoke and made to order with a delivery time of 3-4 weeks plus christmas this will be more like 4-5 weeks. So your feedback of poor produce and service is rather harsh. The fefo request is an automated service and I am not able to change it for each product.
Cliente de confianza
8 years ago
Fancy asking for feedback on a purchase when the product hasn't arrived yet!! You have my money, you didn't say don't pay until the product is in stock alternatively you can return my money and I will shop elsewhere. let me know.
Alastair Flack
Hamilton Classic
8 years ago
With any bespoke item that is made to the customers specification payment is always made at the time of purchase as we are making the cover for you and would be difficult to sell to anyone else.
If you are not happy to wait for your bespoke item we do have two variants of semi-fitted indoor cover available for immediate delivery if you would like to have another look at our website and let me know which cover you would prefer.
Cliente de confianza
8 years ago
Thank you. I am happy to wait a few weeks more but don't expect to receive any more feedback emails until the item has been delivered.
Reseñas de productos
Fecha de compra: 21/12/2017
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Trusted Customer
Verificada por Feefo
8 years ago
Lo que Trusted Customer dijo sobre Hamilton Classic:
Excellent service and very helpful.Offereerd a discount without prompting as well.
Have used before and will use again.
Good product as well except for the elastic fixing bands
Reseñas de productos
Fecha de compra: 18/12/2017
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Cliente de confianza
Verificada por Feefo
8 years ago
This was meant for Christmas - it is not in stock and I must wait until January!
I’m not impressed.
Fecha de compra: 16/12/2017
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Cliente de confianza
Verificada por Feefo
8 years ago
Great service
Fecha de compra: 13/12/2017
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Trusted Customer
Verificada por Feefo
Bucks
8 years ago
Lo que Trusted Customer dijo sobre Hamilton Classic:
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.