Reseñas de Habitat Escapes

We are delighted you had such a brilliant family weekend break with us at Silverlake! We appreciate your review and look forward to welcoming you back to stay with us in Dorset again soon. Best Wishes, the Habitat Escapes team.

Dear Guest, Thank you for your feedback, which is important to us. I am sorry you were disappointed with your property and service provided. We encourage our guests to report any issues as close to arrival as possible, so we can make any necessary improvements to avoid disappointment and to enhance your stay . It's a shame you did not notify us of the your concerns during your visit. Habitat Escapes , Housekeeping and Maintenance are all based on the estate at Lower Mill Estate so we are available to react immediately to any guest concerns we receive, which may have helped improve your stay. We hope you will return again and allow us the opportunity to restore your faith in Habitat Escapes Kind regards Habitat Escapes Team

Wow! It sounds like you made the most of your holiday here with us at Lower Mill Estate in the Cotswolds Fran! Thank you for your review. We look forward to welcoming you back for more adventures soon. Best wishes, the Habitat Escapes team.

Thank you so much for your review Gillian! We are so pleased you had a wonderful time with us at Lower Mill Estate and look forward to welcoming you back again soon. Best wishes - The Habitat Escapes team.

Thank you so much for your review, fantastic to hear you got to celebrate a big event with us at Lower Mill Estate!

Thank you for your lovely review of Habitat Escapes. Sorry to hear to struggled to get a hold of a member of the team, our standard office hours are 09:00 - 17:00 (later on arrival days), you can call us on 0333 241 6616 or email us on stay@habitatescapes.com We hope to welcome you to Lower Mill Estate again soon.

Dear Guest Thank you for your feedback, I apologise you were unhappy with the provision of bedding. We hire our bedding with all sizes being available so I am a little disappointed to hear this. I will pass this onto our housekeeping team to ensure improvements are made going forward. We encourage all our guests to report anything they are unhappy with to us so we can provide assistance, regarding the scatter pillows and the dog bag, we could have arranged for this to be rectified during your visit with in-house laundry services available. Maybe something to remember should you visit again in the future. All our holidays are self-catering, we provided the basics to help get your holiday started. Many of our guests order groceries online , there are also supermarkets within a ten minute drive of the estate and we have a market stall on the estate which supplies basic essentials to save you from leaving the estate. We do hope you will take all of the above into consideration, if you were to return again in the future Best Wishes Habitat Escapes Team

Hi Christopher, Thank you for your review of our holiday home. We'd like to let you know that whilst we do provide self catering properties we're looking at improving our welcome pack to be more comprehensive. We hope to welcome you to Silverlake Dorset again soon.

Thank you for taking the time to provide your feedback although saddened to see your low rating. I would like to confirm, our onsite team are in the office until 8pm on a Friday and you are also provided with an emergency telephone number which is manned by our team 24/7. The property has a very true description and images available online which details the position of the sofa bed, I’m sorry to hear that you were expecting an additional bedroom. We would like the opportunity to welcome you back to the estate in the future to restore your faith in a Habitat Escapes holiday. Best Wishes The Habitat Escapes

Dear Paul, Thank you for your positive feedback regarding your booking experience with Habitat Escapes during your visit to Lower Mill Estate. As a returning guest, we value your feedback and look forward to welcoming you back soon Best Wishes Habitat Escapes Team