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Reseñas de Glow-worm | Reseñas de servicio al cliente para https://www.feefo.com/reviews/glow-worm | Feefo

Mostrando 28 reseñas

Steve Endicott

18 days ago

Fecha de compra: 29/07/2025

Lo que Steve Endicott dijo sobre Glow-worm:

Fantastic service with an English person on the other end of the phone to speak too and sort out my registration

Vaillant UK

Glow-worm

16 days ago

Thank you for your 5* review. Kind regards, Glow-worm.

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Cliente de confianza

1 month ago

Fecha de compra: 21/07/2025

Just found it a little tricky registering,Doing things online just not for me.

Vaillant UK

Glow-worm

24 days ago

Thank you for your review and for taking the time to provide us with your feedback regarding the online registration. Should you need to contact us in the future all our contact details can be found here: https://www.glow-worm.co.uk/homeowner/contact/ Kind regards, Glow-worm

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Cliente de confianza

1 month ago

Fecha de compra: 16/07/2025

Very prompt and efficient service, carried out on time and to a professional standard.

Vaillant UK

Glow-worm

23 days ago

Thank you for your review and for taking the time to provide us with your feedback. We're pleased to hear that you received a prompt, efficient service. Kind regards, Glow-worm

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Owen Curran

Prestwick

1 month ago

Fecha de compra: 18/07/2025

Lo que Owen Curran dijo sobre Glow-worm:

Overly complicated registration system. Too many sections.

Vaillant UK

Glow-worm

23 days ago

Thank you for your review and for taking the time to provide us with your feedback on the registration process, we've passed this onto the relevant team. Kind regards, Glow-worm

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Cliente de confianza

1 month ago

Fecha de compra: 09/07/2025

Easy to do

Vaillant UK

Glow-worm

24 days ago

Thank you for your 5* review, we're pleased to hear you found the registering of your boiler easy to do. Kind regards, Vaillant

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Cliente de confianza

1 month ago

Fecha de compra: 09/07/2025

No interest in helping new customers have a positive experience with the product.

Vaillant UK

Glow-worm

19 days ago

Thank you for your review, we’re sorry to hear about your experience. Thank you for providing further information so we could look into this with our customer care team, the team has advised that your boiler was installed in April 2025 and was not registered on our system until July 2025. All appliances must be registered within 30 days of installation for any extended guarantees. If your installer has advised of an extended guarantee, they needed to register the guarantee on our installer platform within 30 days of installation. Failure to register within 30 days will result in the guarantee reverting to the standard 12-month guarantee level. We apologise for any inconvenience caused with this. Kind regards, Glow-worm

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Susan Elwood

1 month ago

Fecha de compra: 04/07/2025

Lo que Susan Elwood dijo sobre Glow-worm:

Because Gloworm are good that is why

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with your feedback. Kind regards, Glow-worm

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Cliente de confianza

1 month ago

Fecha de compra: 10/07/2025

Relatively easy process

Vaillant UK

Glow-worm

1 month ago

Thank you for your review. We value your feedback of the registration process. Kind regards, Glow-worm

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Cliente de confianza

1 month ago

Fecha de compra: 10/07/2025

My old boiler was a glow worm which was very reliable.

Vaillant UK

Glow-worm

1 month ago

Thank you for your review and for taking the time to provide us with feedback. We're pleased you've chosen another Glow-worm boiler. Kind regards, Glow-worm

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Robert Cavens

Edinburgh

1 month ago

Fecha de compra: 09/07/2025

Lo que Robert Cavens dijo sobre Glow-worm:

Easy to navigate

Vaillant UK

Glow-worm

1 month ago

Thank you for your 5* review, we're happy to hear you found the system easy to navigate. Kind regards, Glow-worm

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¿No ha recibido una invitación?

Acerca de Glow-worm

Glow-worm has been building robust, reliable and highly efficient boilers and controls for over 90 years. Our products are made for homes that are there to be lived in, not just looked at. Whether it’s a hot shower after football training or feeling toasty on the sofa, we provide that warm flow that keeps everyone going. With a focus on customer satisfaction, Glow-worm continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

Leer todo

0330 100 3142

Glow-worm, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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