Polite gentleman in call centre. Easy to use website
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for leaving us a brilliant review!
It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.
We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Scrappy communication
Didn't send ticket immediately, which made me nervous. Not great value either.
Learning from this mistake, I should have booked with the airline.
Mavyreen
Globehunters
9 years ago
Hi Mr Lipman,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24-48 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
We continually enhance our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Globehunters:
PROMISED 2%TAKEN IN ERROR BACK IN 3 WORKING DAYS STILL NOT IN EVEN AFTER EX...
PROMISED 2%TAKEN IN ERROR BACK IN 3 WORKING DAYS STILL NOT IN EVEN AFTER EXTRA PHONE REMINDER
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Cliente de confianza
9 years ago
The cost found in the search went up as I proceded to purchase
price found not actually available
Mavyreen
Globehunters
9 years ago
Hello,
We're very sorry you've had a less than satisfactory experience with Globehunters.
Your requested dates might not be available on the cheaper fare. Airline fares are dynamic and keep changing all the time - and in certain times, we do not have any control over the changes as dictated by the airlines and our suppliers.
If you are flexible with the dates, then we can surely find that price and route which you have seen on our website. However, again as mentioned in the website, these fares/routes have limited availability - thus we encourage everyone to call us to book so if we cannot offer the flights shown, we try as much as we can to find an alternative to suit you.
Kind regards,
Your Globehunters Team
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Good service by Globehunters
better if can get seat or miles
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for leaving us a brilliant review!
It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.
We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
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Cliente de confianza
9 years ago
Poor
Failed to book tickets when they took the money and then involved lots of in appropriate alternative flights
Mavyreen
Globehunters
9 years ago
Hi,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers. We would like to look into your case to be able to investigate what had happened and to see how we could avoid something similar to happen in the future. Can you please send us a message at socialmedia@globehunters.com with your booking reference number?
Kind regards, Your Globehunters team
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Excellent service by Globehunters
Efficient, organised, hasslefree
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for leaving us a brilliant review!
It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.
We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
0
Compartir
Cliente de confianza
9 years ago
Would definitely use Globehunters again.
Really good service, easy to book, very helpful staff.
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for leaving us a brilliant review!
It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.
We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
0
Compartir
Cliente de confianza
9 years ago
Good
Good
Mavyreen
Globehunters
9 years ago
Hi,
Thank you very much for leaving us a brilliant review!
It means a lot for us to know that you really appreciated our services and we have sent your compliments to our staff as well.
We kindly ask for minute of your time to vote for Globehunters in this year's British Travel Awards. By voting, not only do you help shape the travel industry but also potentially win some amazing holiday prizes! Please vote using this link here: https://britishtravelawards.com/btaform.php?nomLink=115
Thank you very much again for choosing Globehunters for your flight needs.
Kind regards,
Your Globehunters Team
0
Compartir
Cliente de confianza
9 years ago
Additional Costs not highlighted
Return flight with Air France from Mauritius > London involved CHANGING AIRPORT in Paris to connect flights. (at 9am rush hour also, nearly missing our flight). Not only that, we had to pay €22...
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Mavyreen
Globehunters
9 years ago
Hi,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you.
For online bookings, we trust that the passengers will be aware of their choice of airport, connections and timings. For a better service, we recommend calling us to book so one of our expert agents can walk through your choices, highlight things to consider when booking a particular route and provide additional information about their flights.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
