Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Price was good, tickets came as promised and no problems at the airport.
Nice and easy!
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Really good service will use them again
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
Cliente de confianza
Verificada por Feefo
7 years ago
Rebook following Thomas Cook crash
High volume of traffic meant delay in receiving confirmation
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
Cliente de confianza
Verificada por Feefo
7 years ago
Not satisfied at all
Unfortunately I found the service as a whole quite disjointed and difficult to trust that a good job was being done. It was rather unsettling not to get an immediate receipt for payment and booking...
Leer más
Mavyreen
Globehunters
7 years ago
Dear Mr. Sims, We are sorry to hear you had an unsatisfactory experience with Globehunters. Further checking the details of your reservation, we have found that the booking acknowledgment was sent to you at the very same time when you had completed the payment online. This email is a receipt to let you know that your booking has been confirmed, successful and awaiting ticket issuance. You have also been given your Payment Invoice along with the ATOL Certificate just after the Booking Acknowledgment has been sent. Since ticket issuance is a manual process and has to be sent by the airline, sometimes it might take 24hrs to get the ticket issued. We have also made this clear in our Terms and Conditions. British Airways and American Airlines have a code-share agreement for some routes. This is common practice among airlines where-in they share their flight numbers with each other to be able to service routes they don’t directly cater to or have limited capacity. You have booked a code-share flight where the flights are marketed by British Airways and the operating carrier is American Airlines. Therefore, the e-tickets we’ve sent you have American Airlines flight details on it. However, we would like to apologies if this might brought any confusion to you.We hope this addresses your concern. If you need any other info or clarifications, please don't hesitate to get in touch.
Mavyreen
Globehunters
7 years ago
Dear Mr. Sims,
We are sorry to hear you had an unsatisfactory experience with Globehunters.
Further checking the details of your reservation, we have found that the booking acknowledgment was sent to you at the very same time when you had completed the payment online. This email is a receipt to let you know that your booking has been confirmed, successful and awaiting ticket issuance.
You have also been given your Payment Invoice along with the ATOL Certificate just after the Booking Acknowledgment have been sent. Since ticket issuance is a manual process and has to be sent by the airline, sometimes it might take 24hrs to get the ticket issued. We have also made this clear in our Terms and Conditions.
British Airways and American Airlines have a code-share agreement for some routes. This is common practice among airlines where-in they share their flight numbers with each other to be able to service routes they don’t directly cater for or have limited capacity. You have booked a code-share flight where the flights are marketed by British Airways and the operating carrier is American Airlines. Therefore, the e-tickets we’ve sent you have American Airlines flight details on it. However, we would like to apologies if this might brought any confusion to you.
We hope this addresses your concern. If you need any other info or clarifications, please don't hesitate to get in touch.
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Living up to the promise
Living up to the promise
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
I'll be happy to provide feedback once the flight is complete
0
Compartir
TC
Trusted Customer
Verificada por Feefo
7 years ago
Lo que Trusted Customer dijo sobre Globehunters:
Was worried but Tickets came through eventually.
Was worried, tickets never came through, then could not get through on phones but I think this may have been due to TC clapse. Eventually got through and staff reasurred me. Tickets arrived next...
Leer más
Mavyreen
Globehunters
6 years ago
Thanks for your rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
Cliente de confianza
Verificada por Feefo
7 years ago
Excellent service even when I had a problem. I would definitely recommend them as good price as well.
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
Compartir
Cliente de confianza
Verificada por Feefo
7 years ago
“Hidden” charges
I booked a transatlantic flight and it doesn’t give you the option to add luggage. Why I’d go transatlantic without luggage I don’t know!! I overlooked this point until printing off the booking...
Leer más
Mavyreen
Globehunters
7 years ago
Thank you for sharing your feedback regarding the booking process.
Our website picks up the best available fares available through the airline fare distribution system. The airline system broadcasted a "hand baggage" only fare for your booking, which was picked and booked for your reservation.
With regards to the booking you have made, we always show baggage-related information on our website under the tab “More information”. If the passenger has not seen the information on the website, we send the confirmation email with the attached Itinerary under the title “Meal and Luggage”.
We would like to apologize again for the issue that has cropped up, but as a travel agency, our options are limited as our website picks up the lowest fare available and then provides it to the passenger who makes a search for it.
Hope this helps. If you need any other info or clarifications, please don’t hesitate to get in touch.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.