Fresh Insurance Services ya no es cliente activo de Feefo
Mostrando 920 reseñas
MD
Ms Angela Dingley
4 years ago
Lo que Ms Angela Dingley dijo sobre Fresh Insurance Services:
QAgood price qnd easily dealt with
Aaron
Fresh Insurance Services
4 years ago
Hi,
It’s great to hear that you found the service easy and reasonably priced.
Thank you for taking the time to share your feedback.
Kindest regards,
The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi,It’s great to hear that you found the service easy and reasonably priced.Thank you for taking the time to share your feedback.Kindest regards,The Fresh Home Insurance Team
Fecha de compra: 10/02/2022
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Cliente de confianza
4 years ago
Excellent customer service.
Aaron
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service Excellent and you were pleased with your product selection.
I will be sure to pass on your kind words to the team.
Kindest regards,
The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service Excellent and you were pleased with your product selection.I will be sure to pass on your kind words to the team.Kindest regards,The Fresh Home Insurance Team
I had to wait in excess of one hour to have my call answered - once answered the person dealing with me was very good but the wait time is unacceptable
Aaron
Fresh Insurance Services
4 years ago
Hi,We are really sorry to hear of the challenges you faced when trying to get through to the team. Your feedback has been shared with the relevant business areas to support improvements.Thank you for also taking the time to commend our Customer Service Specialist, this will be shared with the management team for recognition. Kindest regards,The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Thank you for taking the time to commend our Customer Service Specialist, this will be shared with the management team for recognition.
Kindest regards,
The Fresh Home Insurance Team
Fecha de compra: 09/02/2022
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MC
Mr Stephen Cardy
4 years ago
Lo que Mr Stephen Cardy dijo sobre Fresh Insurance Services:
prompt response; knowledgeable, polite and helpful staff; good product
Aaron
Fresh Insurance Services
4 years ago
Hi Stephen,Thanks for coming back to us, its great to hear that you have received the high levels of service that we are always striving for here at Fresh.We do work very closely with our panel of insurers to improve the products on offer and I have logged your feedback in support of this initiative.Kindest regards, The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi Stephen,Thanks for coming back to us, its great to hear that you have received the high levels of service that we are always striving for here at Fresh.We do work very closely with our panel of insurers to improve the products on offer and I have logged your feedback in support of this initiative.Kindest regards, The Fresh Home Insurance Team
Fecha de compra: 08/02/2022
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Cliente de confianza
4 years ago
Efficient service
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi,Thank you for taking the time to review your recent experience. It’s great to hear that you found the service to be friendly and efficient.Kindest regards,The Fresh Home Insurance Team
Fecha de compra: 04/02/2022
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Cliente de confianza
4 years ago
Easy - Yes I would buy from them again
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for renewing your policy and sharing your feedback with us. It's great to hear you found the experience easy!
Kindest regards, The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for renewing your policy and sharing your feedback with us. It's great to hear you found the experience easy!
Kindest regards,
The Fresh Home Insurance Team
Sent a quote, rates looked consistent with last year so OK but no information as to whether any comparisons had been undertaken
Aaron
Fresh Insurance Services
4 years ago
Hi William, Thank you for sharing your feedback with us. As a broker we perform checks at each renewal to ensure that we are offering the best price based on your insurance requirements.I am sorry that this is wasn't obvious from the invitation that we sent you but I am pleased to confirm that we are currently updating our communications to include things like this. With that in mind, I am hopeful you will see some positive changes when your policy next becomes due.Kindest regards,The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi William,Thank you for sharing your feedback with us. As a broker we perform checks at each renewal to ensure that we are offering the best price based on your insurance requirements.I am sorry that this is wasn't obvious from the invitation that we sent you but I am pleased to confirm that we are currently updating our communications to include things like this. With that in mind, I am hopeful you will see some positive changes when your policy next becomes due.Kindest regards,The Fresh Home Insurance Team
They were very helpful on the phone, both when I took out the original insurance and when I renewed it.
Aaron
Fresh Insurance Services
4 years ago
Hi,Thank you for sharing the positive experiences that you have had with our Service Team, this will be shared with for recognition.Kindest regards, The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Thank you, as a broker we are always working with and looking to grow our panel of insurers in order to offer our comprehensive cover at competitive rates.
Kindest regards,
The Fresh Home Insurance Team
Fecha de compra: 07/01/2022
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MM
Mr Henry Mayes
4 years ago
Lo que Mr Henry Mayes dijo sobre Fresh Insurance Services:
Quick, easy, no sales calls just a straight forward renew.
Aaron
Fresh Insurance Services
4 years ago
Hi HenryThank you for taking the time to review your recent experience. It’s great to hear that you foundyour renewal call easy and straight forward.Kindest regards,The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Hi HenryThank you for taking the time to review your recent experience. It’s great to hear that you foundyour renewal call easy and straight forward.Kindest regards,The Fresh Home Insurance Team
Fecha de compra: 01/02/2022
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NI
Nick
Stafford
4 years ago
Lo que Nick dijo sobre Fresh Insurance Services:
Took ages to get answered.
Then got cut off and next day took ages again.
Staff were polite and pleasant.
I still am unsure if i will get hardcopies of my policy sent to me
Aaron
Fresh Insurance Services
4 years ago
Hi Nick
I am sorry to hear that you had difficulty getting through to us. It was great to hear that despite this challenge, your experience with our team was a pleasant one.
Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements and praise where appropriate.
Finally, I can confirm that your policy documents have been reissued and sent first class in today's post.
Kindest regards,
The Fresh Home Insurance Team
Reseñas de productos
Aaron
Fresh Insurance Services
4 years ago
Thank you Nick, as a broker we are always working with and looking to grow our panel of insurers in order to offer our customers comprehensive cover and competitive rates.Kindest regards,The Fresh Home Insurance Team
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.