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Reseñas de Freelance Holidays Ltd

Freelance Holiday Villas, Villa Rental Specialist Since 1984

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valoraciones en el último año

Freelance Holidays Ltd ya no es cliente activo de Feefo
Mostrando 411 reseñas
Cliente de confianza
10 years ago
Fecha de compra: 23/08/2014
The staff was friendly
The staff was friendly
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Freelance Holidays Ltd
Freelance Holidays Ltd
10 years ago
Thanks for your feedback, I am pleased you found the Apartment quiet and ideal for your needs, I am really sorry you experienced poor WiFi signal , the owners added the free Wifi just a few weeks before your arrival, after many requests from previous clients, but as you pointed out the signal modem had a few "teething problems" and did not produce a strong enough WiFi signal, they were most concerned by your comments so they consulted their WiFi provider who since have added a extra WiFi signal booster to ensure full coverage in all areas (including the pool), my apologies for the lack of WiFi coverage and whilst you were able to get free WiFi from the nearby bar, I appreciate is was annoying and not as convenient. Its great being near the beach, but a lot of it does come back and whilst the maids clear the shower waste pipes for sand weekly, it sounds like it was overdue a blast during your stay, my apologies this was missed. We hope we can convince the owners of the Pitrali apartments to add a dishwasher to their improvements list for future years ! Thanks again for your comments, its really helpful to ensure we we get constructive feedback and tips on how to improve our villas and apartments we offer, now we have sorted the Free WiFi service we really hope you would consider booking with us again in the future. Paul
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Cliente de confianza
10 years ago
Fecha de compra: 16/06/2014
Great selection of properties and appropriate, unobtrusive communications of offers, etc.
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Cliente de confianza
10 years ago
Fecha de compra: 02/09/2014
Fantastic service love the booking website
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Cliente de confianza
10 years ago
Fecha de compra: 27/06/2014
Very efficient online service giving lots of information before the holiday. This was one of…
Very efficient online service giving lots of information before the holiday. This was one of the most efficient and user friendly booking systems I have used for a villa holiday.There was also a...

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Cliente de confianza
10 years ago
Fecha de compra: 05/07/2014
Quick and to the point replies on any questions, and also leaving the impression that…
Quick and to the point replies on any questions, and also leaving the impression that they would assist to all inquires
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Cliente de confianza
10 years ago
Fecha de compra: 20/06/2014
Friendly, prompt responses, detailed information about holiday accommodation
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Cliente de confianza
10 years ago
Fecha de compra: 15/04/2014
So helpful - this year was our second holiday with them. Absolutely reliable. Would recommend…
So helpful - this year was our second holiday with them. Absolutely reliable. Would recommend the firm
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Cliente de confianza
10 years ago
Fecha de compra: 18/04/2014
Quick answers, helpful stuff.
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Cliente de confianza
10 years ago
Fecha de compra: 14/08/2014
I felt that whenever we contacted freelance with regard to an issue with villa it was…
I felt that whenever we contacted freelance with regard to an issue with villa it was a nuisance to them. I did not feel like a valued customer.
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Freelance Holidays Ltd
Freelance Holidays Ltd
10 years ago
I'm sorry Villa Binibequer View was not to your taste, we do try to show a Villa honestly, without any 'window dressing' - so that clients can chose the right type of Villa for them. We are also of course on hand to help that choice process. That being said, the 'minimalist' look should not extend to kitchen essentials and I am surprised to read that you did not have a kettle or coffee maker. These are requirements in all Villas and I am bringing that to the attention of our agent who will ensure that these items will be put ready on a work top from now on, even at risk of spoiling that 'minimalist' look! Rest assured we do value our customers - holidays are important to the whole team, so we understand how important they are to our guests. I'm sorry that this was not the message that you received. Thanks for taking the time to provide feedback, we are always looking for ways to improve the service and villas we offer, we hope you will consider booking with us in the future. Chris
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Cliente de confianza
10 years ago
Fecha de compra: 16/06/2014
Freelance rep Diane was brilliant and sorted problems out immediately on our holiday
Freelance rep Diane was brilliant and sorted problems out immediately on our holiday
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Freelance Holidays Ltd
Freelance Holidays Ltd
10 years ago
I'm sorry you found the drive up to the Villa difficult, it is quite steep but of course you can't get a view like the one at Villa Panos, without going up a hill and keeping the car in a low gear for the last 300m is a good idea. Many of the surrounding Villas on the hill are owned by Athenians who only visit during August - not abandoned, although they may have appeared so outside of that month. As a consequence of this, guests at Villa Panos can mostly enjoy the peace. Thanks for spending the time to submit your feedback. We are always looking for ways to improve the service and the information we offer. I would like to hope that you will consider booking with us in the future. Paul
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Freelance Holidays Ltd
Freelance Holidays Ltd
10 years ago
I'm sorry you found the drive up to the Villa difficult, it is quite steep but of course you can't get a view like the one at Villa Panos, without going up hill and keeping the car in a low gear for the last 300m is a good idea. Many of the surrounding Villas on the hill are owned by Athenians who only visit during August - not abandoned, although they may have appeared so outside of that month. As a consequence of this, guests at Villa Panos can mostly enjoy the peace. Thanks for spending the time to submit your feedback. We are always looking for ways to improve the service and the information we offer. I would like to hope that you will consider booking with us in the future. Chris
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Acerca de Freelance Holidays Ltd
Freelance offer a selection of family and luxury holiday villas to rent in Crete, Kefalonia, Menorca, Mallorca and Sicily.
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25 The Waterways, Stratford Upon Avon, Warwickshire, CV37 0AW, United Kingdom
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Acerca de Freelance Holidays Ltd
Freelance offer a selection of family and luxury holiday villas to rent in Crete, Kefalonia, Menorca, Mallorca and Sicily.