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Reseñas de Freedom Health Insurance | Reseñas de servicio al cliente para {{merchantUrl}} | Feefo

Mostrando 180 reseñas

Isabel

Verificada por Feefo

5 years ago

Lo que Isabel dijo sobre Freedom Health Insurance:

Pass

I think they need to be a little more respectful in the way that they speak to their new customers. They've got their commission for this year but I'd think twice about using them again. A very...

Daniel

Freedom Health Insurance

5 years ago

We are sorry to hear about the unsatisfactory experience you had. We have informed the broker company that sold you the policy and I assure you this is not a reflection of our own customer service. If you have any questions about your health insurance policy, do not hesitate to contact us.

Fecha de compra: 12/03/2021

Richard

Verificada por Feefo

5 years ago

Lo que Richard dijo sobre Freedom Health Insurance:

Hassle-Free!

Quick, easy and friendly. A no-fuss approach to insurance.

Daniel

Freedom Health Insurance

5 years ago

Thank you for your review. If you have any questions about your health insurance plan, do not hesitate to contact us.

Fecha de compra: 31/01/2021

Stacey

Verificada por Feefo

5 years ago

Lo que Stacey dijo sobre Freedom Health Insurance:

Fantastic service

Within an hour I had a diagnosis and (eventually) the medication in my hands. Julia, you went above and beyond very late in the evening to make this happen. Thank you.

Daniel

Freedom Health Insurance

5 years ago

Thank you for your great review about the Freedom claims process. We are glad to hear that you were happy with our service.

Fecha de compra: 02/10/2020

Cliente de confianza

Verificada por Feefo

5 years ago

I thought everything you offered was very good an at a great price

Daniel

Freedom Health Insurance

5 years ago

Thank you for your review. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 05/02/2021

Cliente de confianza

Verificada por Feefo

5 years ago

Great work

Great service. Staff very helpful. Explain with details about the insurance. So can totally understand everything about. Helpful and professional staff. Thank you.

Daniel

Freedom Health Insurance

5 years ago

Thank you very much for sharing your customer experience with us. We are glad that the whole buying process was easy and straightforward. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 09/02/2021

Cliente de confianza

Verificada por Feefo

5 years ago

Full and comprehensive advice

Daniel

Freedom Health Insurance

5 years ago

Thank you for your great review. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 15/02/2021

Richard

Verificada por Feefo

5 years ago

Lo que Richard dijo sobre Freedom Health Insurance:

Simple, straightforward process to join and the cover seems to be outstanding. Will update if I ever need to make a claim.

Daniel

Freedom Health Insurance

5 years ago

Thank you for your wonderful review. We are happy that you found our process easy and liked our cover. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 01/12/2020

Victoria Louise

Verificada por Feefo

5 years ago

Lo que Victoria Louise dijo sobre Freedom Health Insurance:

Good customer service and comprehensive cover

Freedom offered the most competitive and comprehensive quote on the market and were easy to deal with.

Daniel

Freedom Health Insurance

5 years ago

Thank you for your wonderful review. We are glad that you are happy with your new Freedom policy. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 21/12/2020

Cliente de confianza

Verificada por Feefo

5 years ago

Easy to setup and good offerings

Very simple to set up and the cover offered is very comprehensive.

Daniel

Freedom Health Insurance

5 years ago

Thank you for your review. We are happy that you found our set up process easy. If you have any questions, do not hesitate to get in touch.

Fecha de compra: 02/12/2020

Cliente de confianza

Verificada por Feefo

5 years ago

Customer service and responsiveness needs improvement

Daniel

Freedom Health Insurance

5 years ago

We are sorry that you did not find our customer service satisfactory. Due to most of our staff working from home during the pandemic and the Christmas and New Year period, when we operated with reduced staff levels, minor delays may have occurred in processing some of the applications received during this period. We apologise for any inconvenience caused. If you have any queries regarding your policy, do not hesitate to get in touch.

Fecha de compra: 21/12/2020

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