Magazine still hasn't turned up yet after 7 weeks.
emma
Fortean Times
3 years ago
Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Fortean Times subscription. I can see you have contacted our Customer Care Team and they have extended your subscription to compensate and verified your address. Although the issues are being dispatched on time (start issue 02.12.21) due to severe mail delays and being based overseas, we would expect your print copies to be slightly delayed at this moment in time and apologise for any inconvenience this may cause.
The second issue of your subscription has now also been dispatched, please let us know if you continue to experience delays or if the copy does not arrive and we will be happy to send a replacement.
Please don't hesitate to contact me if you have any questions or concerns. Thank you for your patience while we resolve this for you. Kind regards, Emma
I have never received a paper copy of the magazine. I live on the other side of the world, in New Caledonia, and I know that delivery times are long. But it is very disappointing to have never...
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emma
Fortean Times
3 years ago
Hi, Thank you for your feedback. I have checked your subscription and the copies are being dispatched on time. The first issue was 02.12.21. Given the current postal delays and the fact that you live overseas we would expect the print copies to be delayed. I have extended your subscription by a free copy to compensate. If late deliveries continue please contact our Customer Care Team at customercare@subscribe.forteantimes.com with your subscription details or call 0330 333 9492 where they can validate your address. Thank you for your patience. Kind regards, Emma
I was a FT reader quite some time ago but for some obscure reason or other I stopped buying it. Then I saw the special introductory offer and jumped at the chance to renew my acquaintance with FT....
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emma
Fortean Times
3 years ago
Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Fortean Times. Kind regards, Emma
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JH
Jimmy Hinton
3 years ago
Fecha de compra: 20/10/2021
Lo que Jimmy Hinton dijo sobre Fortean Times:
came on time
emma
Fortean Times
3 years ago
Hi, thank you for your feedback. I am pleased to hear this is arriving on time and hope you enjoy the next issue. Kind regards, Emma
Its not that easy to read, articles are over inflated and could be said with fewer words, in shorter articles?
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Mel
Toronto
3 years ago
Fecha de compra: 15/09/2021
Lo que Mel dijo sobre Fortean Times:
I'm very excited to finally have subscribed and get access to this publication. It's a great read. The app is great and easy to use. I did not receive my first hard copy by mail though, which was...
I was very pleased with the quick emails and acknowledgement if order. The first magazine did arrive later than expected but this could be a postal problem. Magazine great.
Well I've paid my subscription in full, but am still awaiting my first issue. Apparently my address was incorrect in their system, so I'm hoping to see something soon- because it's been some months....
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emma.rayner@airbusiness.com
Fortean Times
3 years ago
Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Fortean Times subscription. I can see you have contacted our Customer Care Team, who have issued a replacement copy and corrected your address. We trust this has now be resolved for you however, please don't hesitate to contact me if you have any questions or concerns. Thank you for your patience. Kind regards, Emma
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Cliente de confianza
3 years ago
Fecha de compra: 08/09/2021
Hassle free, straightforward service
emma.rayner@airbusiness.com
Fortean Times
3 years ago
Hi, I hope you are having a lovely day. Thank you for taking the time to leave your response, I really appreciate the feedback. Hope you continue to enjoy reading Fortean Times. Kind regards, Emma
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David
Paris
3 years ago
Fecha de compra: 13/09/2021
Lo que David dijo sobre Fortean Times:
The first issue got lost in the post but they then did promptly send a replacement.
emma.rayner@airbusiness.com
Fortean Times
3 years ago
Hi David,
Thank you for your review, so sorry to hear your issue was delayed. Although the copies are being dispatched on time, once they enter the postal system, they are on occasion subject to postal delays.
I am pleased to hear the replacement copy arrived in a timely manner. Please do not hesitate to get in touch if you have any further issues or queries. Many thanks, Emma
You’ll need a sense of adventure, curiosity, natural scepticism and a good sense of humour. Every month, Fortean Times takes you on an incredible ride where you’ll enjoy learning about the most fantastic phenomena on earth.
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Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
You’ll need a sense of adventure, curiosity, natural scepticism and a good sense of humour. Every month, Fortean Times takes you on an incredible ride where you’ll enjoy learning about the most fantastic phenomena on earth.
