¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Flooring Direct

Cliente de confianza

5 years ago

Shocking customer service

The customer service is absolutely shocking. Ordered flooring then received an email days later saying it was out of stock - the staff member said they had rung me multiple times which they had not....

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Cliente de confianza

5 years ago

Terrible ,no items received , cant get through to helpline , cut off 3 times , DO NOT USE THIS COMPANY, no matter what good reviews you read, its not worth the risk of losing your money , and the...

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

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VT

Vikki Taylor

5 years ago

Lo que Vikki Taylor dijo sobre Flooring Direct:

Product arrived quickly, yet to lay it.

Flooring Direct

5 years ago

Hi Vikki, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly. We hope you are happy wiht the end result!Thanks, Flooring Direct Team

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Cliente de confianza

5 years ago

I ordered three different things and the delivery has so far come in two parts and I am waiting for the gripper rods still to come which is very frustrating as the carpet fitters have already been. I...

Flooring Direct

5 years ago

Hi, We apologise for any inconvenience this has caused. We hope these issues have since been resolved and you have managed to finish the fitting. Thanks, Flooring Direct Team

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CB

COLIN BURGESS

5 years ago

Lo que COLIN BURGESS dijo sobre Flooring Direct:

not good

absolute rubbish you need to get a decent courier service that does not loose items

Flooring Direct

5 years ago

Hi Colin, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

1

Cliente de confianza

5 years ago

Poor service

Product has not arrived. Contacted by email with no response.

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

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Cliente de confianza

5 years ago

After paying for 5boxes I only received 4 and trying to get someone to sort

Replace my missing box of egger flooring

Flooring Direct

5 years ago

Hi, We are sorry to hear about these inconveniences. We hope you have since been assisted in resolving these issues. If you are still seeking help then please contact our team via phone, email, or social media.Thanks, Flooring Direct Team

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Cliente de confianza

5 years ago

All great,

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We hope you return for any future needs. Thanks, Flooring Direct Team:)

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LP

Lorraine Pratt

5 years ago

Lo que Lorraine Pratt dijo sobre Flooring Direct:

Great service and good quality for price

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

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Cliente de confianza

5 years ago

Very happy with the quality and was delivered exactly when said.

Flooring Direct

5 years ago

Hi, We are so happy you are pleased with our service. We aim to get customers' orders done efficiently and promptly.Thanks, Flooring Direct Team

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