I placed an order online on 23/07/13 (a week ago as today is 30/07/13) and as yet I still haven't received my order. Mike at First Tackle has provided updates when I have requested them which is...
Leer más
First Tackle
First Tackle
12 years ago
I am sorry for the problems we've caused with this order. The rod was eventually delivered about a week after the order was placed which was too late for the customer's fishing trip and we replaced the rod shortly afterwards with another one due to a problem with the alignment of the rod rings. I hope everything is now OK. Regards. Mike @ First Tackle
Cliente de confianza
12 years ago
Mike from First Tackle pulled all of the stops out to rectify the courier companies problem. When I received the rod one of the eyes was out of line and Mike was very sorry and sent a replacement out straight away which I received on time. Mike also sent a gift too to say sorry for the inconvience the courier compant caused which he didn't have to do and it a very generous gesture.
I have used the rod twice now and would thoroughly recommend it to anyone looking for a budget spinning rod as it is head and shoulders above other rods in the same price bracket.
I found the communication from Mike to be first rate and would highly recommend using First Tackle to anyone out there. If on the off chance something does go wrong with your order you want a company that pulls all of the stops out te rectify it and this is exactly what Mike did.
Thank you Mike for your dedication and professionalism, you will be the first stop when I need any additional tackle.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
