Unfortunately the chair isnt a good fit for my daughter and I've requested a case reference number to return it but i have received one.
Richard
Fireflyfriends - UK
8 years ago
Thank you for your feedback. My apologies for the delay in your return, however if i can just explain our returns process, hopefully that will help explain. I have to ensure that the Splashy you wish to return is in a re-sellable state, once I have confirmed that, I am able to request shipping labels and have them sent out. Now that I have requested these, as soon as I receive them, I will have them sent to you as soon as possible.
Regards, Richard
Reseñas de productos
Fecha de compra: 24/10/2017
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Trusted Customer
8 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Excellent customer service, very helpful and understanding. Our son loves his go-to seat
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback.
Reseñas de productos
Fecha de compra: 21/10/2017
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Trusted Customer
8 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Very happy with product and shipping. A little pricey but works well.
Richard
Fireflyfriends - UK
8 years ago
Thank you for your kind feedback.
Reseñas de productos
Fecha de compra: 05/10/2017
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Trusted Customer
Valparaiso, IN
9 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Super easy to order and item arrived quickly! Thank you so much!
Richard
Fireflyfriends - UK
9 years ago
Thank you for your kind feedback.
Fecha de compra: 25/09/2017
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
5 stars. Great product.
Richard
Fireflyfriends - UK
9 years ago
Thank you for your kind feedback.
Reseñas de productos
Fecha de compra: 25/09/2017
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Trusted Customer
9 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
The product was great! However I was not impressed with the fact that $1500 worth of products were just left on my front porch without a signature. If someone had stole it I would have been very...
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
