It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...
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Richard
Fireflyfriends - UK
7 years ago
Hi Emanuel,
My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.
Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)
Thank you for your feedback.
Regards,
Richard
Fecha de compra: 12/12/2018
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Never received the $100 gift card that was purchased
Richard
Fireflyfriends - UK
7 years ago
Hi Barbara,
Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com
Regards,
Richard
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Fecha de compra: 19/12/2018
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
My granddaughter loves her new bathing chair!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Fecha de compra: 08/12/2018
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Fecha de compra: 25/11/2018
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...
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Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Fecha de compra: 26/11/2018
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Trusted Customer
7 years ago
Lo que Trusted Customer dijo sobre Fireflyfriends - UK:
Very happy with product and excellent service
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Hi There, Thanks for your kind feedback. Regards, Richard,
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
