I am not a huge fan right now, I have tried to contact someone through email with no response to let them know that I have not gotten the ToGo Seat sz 2. Getting 1 of 2 pieces of something I paid for...
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Richard
Fireflyfriends - UK
7 years ago
Hi Tasleem,
Firstly, please accept our sincere apologies for the delay in receiving your order. Following our correspondence through email, you will now be aware that the GoTo Seat was delivered to you within our standard lead time for delivery, however following the delivery, it appears to have been removed from your doorstep, meaning you did not receive it. I have since raised a replacement order, which I have prioritized to ensure our fastest delivery time. I hope that this goes some way in improving your opinion on our service and if you have any further queries, please don't hesitate to contact us.
Kindest Regards,
Richard,
Reseñas de productos
Richard
Fireflyfriends - UK
7 years ago
Thank you for your feedback, Kindest Regards, Richard
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
