Thank you for your feedback, and we're truly sorry to hear that the girolles you received didn’t meet your expectations. We always strive to provide the highest quality produce, so it's disappointing to learn that part of your order arrived in less than ideal condition.
We understand how frustrating it must be, especially considering the price and your anticipation of a premium product. We'd really appreciate the opportunity to look into this further and make it right. If you haven't already, please reach out to us at 0207 627 2553 or support@finefoodspecialist.co.uk, ideally with a photo of the items received. This helps us investigate with our suppliers and ensure a better experience in the future.
Thank you again for bringing this to our attention — we value your feedback and your custom.