Fantastic company always get back to you within hours if not a day! Always so helpful!
Jenny
OvuSense
5 years ago
Thank you for taking the time to leave such a lovely review! We're so glad you have found Customer Support to be helpful and speedy with replies! Please don't hesitate to contact us again as we're always happy to help!
-Jenny, Customer Relations Assistant
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CS
Carissa Schmidt
Verificada por Feefo
5 years ago
Lo que Carissa Schmidt dijo sobre OvuSense:
Great!!
Every time I have bad a questions they answer back right away and it is always helpful!
Kate
OvuSense
5 years ago
Hi Carissa, Thank you for your kind comments! We are always happy to answer your questions and provide support. I am so pleased that we could be of help and I will of course pass on your feedback to the wider Support Team. I look forward to chatting with you again soon. Kate S, Customer Support Advisor.
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ED
Ellen Drewes
Verificada por Feefo
5 years ago
Lo que Ellen Drewes dijo sobre OvuSense:
Ovucore malfunction suffienctly dealt with
I noticed that my Ovusense device kept freezing in the morning when downloading the data. After day 2 I message the Customer Service Team, straight away looked into it and very efficiently after...
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Kate
OvuSense
5 years ago
Hi Ellen, Thank you so much for the taking the time to leave some lovely feedback. I am so pleased that I was able to help you and arrange for a replacement Sensor to be sent out. We strive to provide our Users with the highest standard of support, so it always nice to hear that we are providing a great service! Rest assured that I will pass on your kind comments to the whole Customer Support Team and we will look forward to assisting you again soon. Kate S, Customer Support Advisor.
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Cliente de confianza
Verificada por Feefo
5 years ago
Great service even tho device was a pain to get set up.
Jenny
OvuSense
5 years ago
Thank you for taking the time to leave feedback! I'm sorry to hear you had difficulty setting up your sensor, though I'm happy that our team was able to help you resolve the issue and get you up and running! Please don't hesitate to get in touch again if we can assist you further in any way, we're always happy to help!
-Jenny, Customer Relations Assistant
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Cliente de confianza
Verificada por Feefo
5 years ago
Problem seeing data
Very quick response and extremely helpful
Caroline
OvuSense
5 years ago
Thank you so much for taking the time to leave a lovely review! I'm so pleased you found Customer Support to be helpful and speedy with replies. Kirsty, Customer Relations Assistant,
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Cliente de confianza
Verificada por Feefo
5 years ago
Great service. I had a query about my chart, I submitted a form online and on Facebook on Sunday evening and had a reply on both straightaway. My chart needed to be viewed by the technical team which...
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Kate
OvuSense
5 years ago
Thank you for taking the time to leave such a lovely review. I am so pleased that we were able to assist you efficiently and provide you with the information you required. Both the Customer Support and Technical Team aim to deliver the highest standard of support to all of our Users. Rest assured that I will pass on your kind comments and we will look forward to helping you again in the future! Kate S, Customer Support Advisor
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WP
Whitney Price
Verificada por Feefo
Bedias, TX
5 years ago
Lo que Whitney Price dijo sobre OvuSense:
Their customer service is topnotch. They are always so kind and helpful!
These ladies are the best, so sweet and helpful. They will go above and beyond to make sure your problem is solved and make you feel like their number one priority.
Caroline
OvuSense
5 years ago
Thank you so much for your lovely review. Our customers are at the heart of everything we do at OvuSense. We strive to offer the highest standard of Customer Support and will always do our utmost to find a resolution as quickly as possible. Kirsty, Customer Relations Assistant.
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JP
Jeanette Perez
Verificada por Feefo
5 years ago
Lo que Jeanette Perez dijo sobre OvuSense:
Great service
I just ordered my product but Jenny on chat was super helpful. Website was easy to use.
Jenny
OvuSense
5 years ago
Thanks so much for a lovely review, Jeanette! I'm so pleased to have been of help and I look forward to assisting you again in the future! Please do get in touch anytime; we're always happy to help!
-Jenny, Customer Relations Assistant
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Cliente de confianza
Verificada por Feefo
5 years ago
Wonderful Innovation!
On the first cycle of using Ovusense, I learnt I have been ovulating later than I think I did!!! I conceived on the second cycle of using Ovusense!!
So pleased I made the right decision to get and...
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Kate
OvuSense
5 years ago
Congratulations on your wonderful pregnancy news!
I am so pleased to hear that OvuSense not only pinpointed your ovulation date but also provided you with valuable cycle data from your very first cycle.
On behalf of the whole OvuSense Team, we wish you a very happy and healthy pregnancy! Kate S, Customer Support Advisor
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Cliente de confianza
Verificada por Feefo
5 years ago
Ovusense is helping me figure out if and when I ovulate. I upgraded to Pro.
I always receive a prompt response given with warmth and concern, Thanks!
I upgraded to Pro for this reason and to have data to help me better communicate with my endocrinologist. I will update your...
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Jenny
OvuSense
5 years ago
Thank you for taking the time to leave such lovely feedback, its so nice to hear that you've received great care from our Customer Support Team! I'm happy to hear you've upgraded to Pro as it should provide you lots of great information! We can't wait for the day when we receive such an exciting update from you!
-Jenny, Customer Relations Assistant
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Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
